Get in line

People standing in line holding forms

Both Motor Vehicle locations offer a line management system that provides customers with status updates through text messages.

Customers are able to check-in online and then continue with other daily activities without waiting in the Motor Vehicle office.

To reserve a place in line:

  1. Choose a Motor Vehicle location, Mission or Olathe.

    6000 Lamar Ave, Mission, KS
    Mission - Reserve Now

    782 N Ridgeview Rd, Olathe, KS
    Please note: Beginning July 23, 2024
    The Olathe location will be piloting a new line management platform.
    Same day walk-in service is available online starting at 8 a.m.

    Olathe - Reserve Now

    Note: If the estimated wait time exceeds our hours of operation (M-F 7:30 a.m.-4 p.m.), you will not be able to check in online. You can try again if the queue opens again later in the day or at next business day.

  2. Enter your cell phone number, including the area code to enter the line
  3. Read the brief explanation of what to expect.
  4. You will receive a text message confirming you have joined the line and providing an estimated wait time.

Once you have joined the line:

  1. Follow the status updates provided.
  2. You will receive a notification as you near the front of the line.  
  3. Receive a text notification when you are summoned to a window.   

Johnson County Motor Vehicles offices are open 7:30 a.m.-4 p.m., Monday- Friday. If your estimated wait time exceeds 4 p.m., you will be served as long as you arrive to the office prior to 4 p.m.

Estimated wait times may vary based on customer behavior and transactional volume. The queue may open and close throughout the day based on number of customers in the line. Our office hours at both Mission and Olathe Motor Vehicle offices are Monday through Friday 7:30 a.m.-4 p.m., excluding county designated holidays. 

Standard text messaging rates may apply when using this service. 

Frequently Asked Questions

What new features are being piloted with the line management platform?

The Olathe location is currently piloting the option for residents to get in line same day or make appointments for a future date.

What locations are appointments available at?

At this time appointments are only available at the Olathe location.

How far out can appointments be made?

Appointments can be made two weeks in advance.

Can I still get service without an appointment?

Yes. Walk-in service is available until the wait time exceeds 4 p.m. 

Reserving a spot in line for same day service will open at 8 a.m. Monday-Friday.

The in-office kiosk will open at 7:30 a.m. for same day service.