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The 911 checklist: What to expect if you call the police in a mental health crisis

If your family member is in crisis and is a danger to themselves or others, call 911. When you do, you are asking a stranger to come into your home to resolve a crisis situation. They will only have the information that you provide to them. It is a good practice to gather as much of this information as possible before a crisis occurs.

Provide the communications officer on the phone the following information:

  • Your name
  • Address to which the police should respond
  • Nature of the crisis (why you need the police)
  • Prior or current violent behavior
  • Weapons or access to weapons
  • Name of your family member in crisis
  • Age of family member
  • Height and weight of family member
  • Clothing description of your family member
  • Diagnosis (mental health and/or other)
  • Current medications (on or off)
  • Drug use (current or past)
  • Triggers (what upsets them)
  • State what has helped on previous police contacts
  • Identify other persons in the residence or at the location

What to expect from the police:

  • The 911 operator will dispatch uniformed patrol officers to your location.
  • Officers may detain your family member, which will include handcuffing and is for the safety of everyone, including your family member.
  • Officers will conduct a preliminary investigation whether a crime occurred.
  • Officers will conduct a preliminary mental health investigation to determine whether your family member is a danger to self or others.
  • Officers should inquire about any firearms or deadly weapons and may seize them for safe-keeping.
  • Officers will consult with Johnson County Mental Health Center and a mental health co-responder may be dispatched, if available.

If your family member is in crisis, but is not a threat to the safety to themselves or others, you can call any one of these phone numbers:

Download a checklist version of this information to keep in your home. (PDF)

Psychiatric Medication Services

Medical / Psychiatric services:

The mission of the JCMHC medical staff (psychiatrist, ARNP, and RN/LPN) is to provide quality psychiatric services to our clients.  Our aim is to improve mental/ emotional functioning through the prescription and administration of psychotropic medication.  We also provide supervision of, and consultation in, the non-medication treatment services delivered by other JCMHC programs.  All JCMHC clients receive evaluation, diagnosis, and treatment recommendations as a part of the intake procedure.  Psychiatric evaluation is performed upon referral by clinicians / therapists / case managers or qualified mental health professionals.

JCMHC offers specialized psychiatric medication services in two of our three locations.  We offer tele psychiatry appointments as well. We treat nearly all ages of clients from pediatric to geriatric, and serve approximately 4000 clients.

We are staffed by a Chief Medical Officer,   a child psychiatrist, and four APRN’s, Nursing supervisor, four full time RN’s, two LPN’s, and two CNA/CMAs.

Our medical/nursing team interface with all other departments of the MHC.  Clients are seen for scheduled appointments utilizing the Just In Time scheduling model. This system has greatly reduced our no show rate allowing for efficient utilization of our providers’ time.

Nursing clinic:

We offer a walk in nursing clinic M-F five hours per day, from 10 a.m.- 1 p.m., in both our Olathe and Shawnee offices (sign up in person at the front desk, starting at 10 a.m.). Nursing walk-in clinic is available for clients in between med-review appointments, and/ or if any medication/treatment issues arise. All injectable medications are administered during walk in clinic hours by nursing staff. In addition, efficient communication mechanisms are in place to respond to questions from clients concerning symptoms, medication side effects, and after med check visit clarifications.

Our medical/nursing staff work closely with the Genoa pharmacy; contracted with the MHC to fill for clients/staff.

Prevention Services

Prevention Services is a department of the Johnson County Mental Health Center and has been part of the statewide prevention network administered through addiction and prevention services, a division of Kansas Department for Aging and Disability Services (formally SRS), since 1990. Prevention Services is the local resource for comprehensive, professional substance abuse prevention services for individuals, families and community groups interested in deducing adolescent substance abuse and other problem behaviors. Prevention Services staff work to prevent substance abuse and it's negative consequences through community mobilization, coalition development, strategic planning, team building, multi-sector collaboration, grant writing, consultation and technical assistance, training and educational presentations, social marketing, legislative and media advocacy, program development and implementation, survey design, data collection, youth empowerment, research and evaluation. Some of the specific outreach and engagement activities include but are not limited to:

  • Coalition mobilization and organizational development
  • Delivery of a broad variety of alcohol, tobacco and other drug prevention education and skill building services to youth
  • Provide continuing education services and training throughout the county
  • Community mobilization and technical assistance to all school districts regarding CTC framework and the KCTC student survey
  • Provide education resources to the public through our R.R. Osborne Prevention Resource Library
  • Deliver alcohol, tobacco and other drug presentations and in-service trainings to JOCO schools                                                                          
  • Provide parenting education programs at the Adolescent Center for Treatment
  • Plan and implement the annual Youth Leadership Summit to assist JOCO middle and high school students with developing skills necessary to be positive role models to others and choose health behaviors.
  • Local substance abuse trend presentations through coalition efforts
  • PSA campaigns
  • Technical Assistance of the Kansas Communities That Care Survey utilization and data analysis

Outpatient adult services

About outpatient adult services

Outpatient Adult Services Admission Handbook (PDF)

The trained clinicians at Johnson County Mental Health provide evidence-based treatment such as cognitive behavior therapy and community reinforcement approach for adolescents and adults experiencing problems related to substance use and mental health issues. Clinicians use individualized interventions to build on strengths and motivate adolescents and adults to begin and maintain the recovery process.


Services are located at 1125 W. Spruce, Olathe, Kansas and 6440 Nieman Rd, Shawnee, Kansas. 

Structure of treatment:

  • Each client receives a thorough assessment at admission to determine level and intensity of treatment.
  • The intensity and duration of treatment is based on the severity of symptoms and rate of progress.
  • Some clients may have legal obligations that mandate a specific frequency, quantity, or length of treatment.
  • An individualized treatment plan is developed with each client.

Goals of treatment:

  • Decrease the use of alcohol, tobacco, and other drugs
  • Increase positive relationships with family
  • Increase participation in pro-social activities
  • Increase positive interactions with the community
  • Decrease criminal involvement

Areas of focus:

  • Alcohol/Drug Refusal Skills
  • Relapse Prevention Skills
  • Relationship Building Techniques
  • Communication Skills
  • Anger Management Techniques
  • Problem Solving Skills
  • Pro-social Activities
  • Mental Health Concerns
  • Community-based Recovery Supports


Johnson County residents are eligible for a sliding scale fee based upon income and family size with ID, proof of income, and proof of residency. Private pay and some insurance accepted. 

For further information, please call 913-826-4200.

Outpatient Adult Substance Admission Handbook (PDF)


Other Services:

  • Gambling: Johnson County Mental Health Center offers outpatient adult problem gambling assessment and individual counseling services.   Problem Gambling services are designed to meet the needs of individuals who may also have mental health and/or substance use disorders.  Length of treatment is based upon symptom severity and progress.  Individuals without private insurance may qualify for the state’s Problem Gambling and Addiction Fund.  If you qualify for these funds, you may not be refused problem gambling treatment services based on an inability to pay as long as funds are available.
  • MAT: Johnson County Mental Health Center (JCMHC) offers Medication Assisted Treatment (MAT), for individuals experiencing an alcohol or opioid use disorder.  The MAT program requires that in addition to the medication, participants are active clients of JCMHC and adhere to all treatment recommendations which may include case management and therapy. JCMHC does have limited grant funds for those who qualify as well as accepts various insurance and prescription assistance programs to assist with out of pocket costs.
  • Tobacco Cessation Services: Johnson County Mental Health Center offers outpatient tobacco assessment and counseling services designed to meet the needs of individuals with mental health and/or substance use disorders.  Outpatient clients receive individual counseling and length is based on symptom severity and progress in treatment.

Mental Health Diversion Program

The Mental Health Diversion Program is a joint effort between the Johnson County Mental Health Center (JCMHC) and the Johnson County District Attorney; the City of Olathe Prosecutor; and the City of Overland Park Prosecutor. The Mental Health Diversion program may be available to clients struggling with Serious Mental Illness (SMI). The objective of the program is to directly support clients with their mental health treatment through a provider with JCMHC in lieu of further prosecution for their offense.

Eligibility Requirements:

  • A mental health diversion application must be filled out and turned into the appropriate court
  • Candidate must meet JCMHC’s criteria for functional level of care (SPMI, PRE, or SED)
  • Meet JCMHC’s residency requirements
  • Be willing to participate in all aspects of mental health treatment as guided by JCMHC
  • Maintain a Release of Information between JCMHC and the respective entity for diversion

Please contact the city or office of the District Attorney for more details regarding eligibility requirements.

Phone Numbers:

Johnson County District Attorney- 913-715-3114

Olathe Prosecutor- 913-971-6742

Overland Park Prosecutor- 913-327-6870


City of Olathe, KS

City of Overland Park, KS

Johnson County resident

Out-of-County resident

Currently, applications for Mental Health Diversion are available online. You may also pick up an application at the DA's Office (150 W Santa Fe St, Olathe KS, 66061). For more information please call 913-715-3114.


All questions regarding the mental health diversion program should be directed to the city prosecutor’s office or Johnson County District Attorney. Any questions about your legal situation should be shared with your legal representative. JCMHC does not provide legal advice nor determines final eligibility for the diversion programs. The final determination of eligibility for mental health diversion will be at the discretion of the city prosecutor or the district attorney.

Genoa Pharmacy Services

Johnson County Mental Health Center provides pharmacy services for our consumers through Genoa, a QoL Healthcare Company. Genoa is able to fulfill all of Johnson County Mental Health Center’s consumers' medication needs on-site to ensure that they're provided with the best possible pharmacy services around.

If You Are a Consumer of Johnson County Mental Health Center, Genoa Pharmacy Can:

  • Fill all your medications
  • Provide a convenient on-site location that saves you a stop
  • Assist with insurance plans and questions, including Medicaid and Medicare
  • Provide medication delivery options
  • Dispense your medications in our Convenient Adherence Packaging so that they are easier to take
  • Personalize our service to fit your needs
  • Transfer prescriptions to the Genoa pharmacy for you
  • Send you refill reminders

Genoa Hours of Operation

Monday - Friday: 8:30am - 5pm
Closed for Lunch 12-1pm

To learn more, contact us today!


1125 W. Spruce St., Suite 300
Olathe, KS 66061
Phone: (913) 353-5544
Fax: (913) 489-3411

6440 Nieman Rd
Shawnee, KS 66203
Phone: (913) 268-3610
Fax: (913) 428-5492

Front Line Support

“We recognize the unique needs of staff working on the front lines during this COVID-19 crisis, along with the impact on your families. The work can take a toll on your mental wellness, and there is help. Through the support of some of our local foundations, we are able expand our services in this area. We thank you for your service in our community and want to reciprocate by serving you.”
- Susan Rome, deputy director, Johnson County Mental Health Center

Mental Health & Wellness Resources

How to get help

Johnson County Mental Health Center

  • The Crisis Line (913-268-0156) is for any individual personally experiencing a mental health crisis or with someone who is experiencing a mental health crisis.
  • The Customer Care Center (913-826-4200) is available during business hours for any non-emergency needs. Individuals can leave a message after hours, which will be returned the following day.
  • Walk-in hours are available beginning at 9 a.m. each weekday at the Olathe or Shawnee offices.

Support organizations

United Way 211

Resource referral source accessed by dialing 211 from any phone or online.

Signature Psychiatric Hospital

Beyond the Call is an outpatient program for first-responders, military members and their families. The group meets 9 a.m. - 3 p.m. Monday - Friday.
Valor Recovery Program is a 28-day inpatient program for first-responders and veterans.

Online recovery meetings with We Connect Recovery

The Battle Within

Provides free licensed teletherapy for first-responders of COVID-19.

Code 1 Wellness

The vision is simple: to aid in the prevention and treat the causes of mental distress that currently take the lives of heroes in uniform.

Warriors’ Ascent

First-responder and veterans participate in a free five day retreat and engage in activities to promote psychological knowledge, insight, emotion, regulation, mindfulness and physical health.

Basic Mental Wellness Information

  • Structure your days and weeks.
  • Talk to people. This can be by phone, video chats or apps, such as Marco Polo, Zoom or Facetime.
  • Check-in on friends, family and coworkers.
  • Help others with projects online or over the phone. Offer skills that you can do for others remotely.
  • Give yourself permission to feel down. It really is okay if you’re not okay.
  • Talk about your feelings with others.
  • Keep a written or video journal.
  • Do things that feel good to you.
  • Exercise.
  • Recognize that others are having many of the same feelings that you are.
  • Make sure you’re meeting your essential nutritional needs.
  • Drink plenty of water and avoid using substances such as alcohol or drugs for coping.
  • Make as many daily decisions as you can to give you a feeling of control over the situation.

Coping/Self Care

Additional Resources

National Suicide Prevention Lifeline – 1-800-273-8255 or text 741741
National Disaster & Distress Helpline – 1-800-985-5990
Veteran’s Crisis line – 1-800-273-8255 (press 1) or text 838255

Housing and Credit Counseling, Inc

Offers free counseling by phone for people who are fighting back after Covid-19, budgeting to scale back, late paying their mortgage, needing to talk with a landlord if rent payments will be late, wondering what the timeline is for a legal eviction if rent is late, paying student loans, getting “pay day” type loans, living paycheck-to-paycheck.

Kansas Legal Services

Provides free forms for Durable Power of Attorney (has to be notarized) and a Living Will (which requires two witnesses over the age of 18).

Health Journeys free daily meditations

Mental Health Moment weekly email

It's Okay if You're not Okay mental health podcast


  • Calm for meditation and sleep
  • Happify - effective tools and programs to better control your emotional wellbeing
  • Headspace - provides 10 minute mediation sessions with the first 10 days being at no charge
  • My3 - Helps you be prepared to help yourself and reach out to others if you have thoughts of suicide

Free Resilience Training


Pause to Take Care of Yourself free resilience training

Free resilience training for Johnson County health care workers. Join Kim Colegrove from Pause First Academy to discover tools to mitigate stress, regulate emotions and improve overall health.

For information and registration, please contact 913-715-7880 or [email protected]. These events are sponsored by Johnson County Mental Health Center.

Emergency Services

Johnson County Mental Health Center maintains professional clinical staff on duty 24-hours-a-day to provide mental health emergency services. 

Access Services

The Access Team operates Open Access and Crisis Clinic. Open Access is a same day walk-in service that provides mental health assessments by licensed clinicians for persons seeking mental health treatment and care. Crisis clinic is available to any consumer with the need for face to face crisis support at either the Olathe or Shawnee location.

After-Hours Team

Afterhours is the primary point of contact for all mental health emergencies occurring during evening, nighttime, weekend and holiday hours.  Licensed mental health clinicians provide telephone and limited on-site response to emergencies, as well as, provide consultation and guidance to hospital emergency departments, law enforcement officers and various other community agencies in addressing mental health emergencies. Afterhours answers the 24-hour crisis line during non-business hours.  Afterhours clinicians also facilitate mental health reform screens, crisis intervention assessments, JIAC assessments and juvenile detention suicide watch assessments.

Mobile Crisis Response Team (MCRT)  

MCRT provides mobile mental health crisis services during business hours Monday through Friday. MCRT is comprised of licensed clinicians and crisis case managers who are dedicated to resolving emergency situations by providing brief and intensive services with the goal of reducing the need for hospitalization. MCRT provides community based interventions as well as answers the 24-hour crisis line during business hours. MCRT staff routinely provides consultation and guidance to law enforcement personnel, hospital staff, court personnel, as well as various community agencies in an effort to ensure the emergent mental health needs of Johnson County residents are met. MCRT clinicians facilitate mental health reform screens, PASRR screens, resident reviews and Crisis Intervention Assessments. MCRT staff also provide liaison services to the state hospital, RSI and the Adult Detention Center.  

Mental Health Co-Responders

The Mental Health Co-responder Program embeds a mental health clinician from JCMHC within most of the police departments within Johnson County. The goal of the program is to provide the right intervention at the right time in an effort to prevent unnecessary arrests, decrease trips to the emergency rooms and reduce repeat calls for service for our law enforcement partners. The Co-Responder’s primary responsibility is to respond on scene with a law enforcement officer on calls when behavioral health is identified as a possible contributing factor. Additionally, co-responders conduct outreach and follow-up calls to individuals who had police contact as a result of a behavioral health crisis, with the intention of getting the individual the help they need to avoid future police contact. The Co-Responder often works with the Crisis Intervention Team (CIT)  trained officers in providing community based interventions as well as follow up and referrals. To learn more about JCMHC’s Co-Responder program, please see Johnson County's Co-Responder program: new solutions for law enforcement's interactions with mental health or see our JOCO Co-Responder Coverage Map to see the county’s co-responder coverage and contact information. 

Crisis Recovery Center (CRC)

CRC is a licensed ten bed, crisis residential facility staffed 24/7, 365 days per year. CRC provides support and supervision in a safe environment to those in psychiatric crisis as an alternative to hospitalization.

Deaf Services Resources

Deaf Services

The Johnson County Mental Health Center provides culturally affirmative, behavioral health services to Deaf and Hard of Hearing individuals and families in their recovery by promoting wellness and successful living through hope, personal choice and individual responsibility.  Services are provided to those who live in Johnson County regardless of age or county responsibility, and includes children who are attending Kansas School for the Deaf in the residential setting. 


We have staff who are fluent in American Sign Language and have a thorough understanding of the language and culture of the deaf.  Our staff are well-trained professionals who are knowledgeable about issues related to mental health and mental illness.


Johnson County residents living with a mental illness, including adults with a serious mental illness, children with a serious emotional disturbance, as well as those individuals with a co-occurring substance abuse disorder.  Additionally, services are provided to those individuals who are experiencing acute psychological distress that may result in an intensive level of service, such as hospitalization. 

Options in Accessing Services

1. Scheduled Intake – Call 913-826-1543 to arrange for a scheduled intake with an interpreter present.
2. Open Access Clinic – Utilize our same day walk-in access clinic (an interpreter will not be available for walk-ins, but will be arranged for future scheduled appointments). 
3. Utilize our 24/7 emergency services line at 913-268-0156 to reach clinical staff for crisis needs.

Client Portal

As the official Johnson County Mental Health Center client portal, MyHealthPointe makes accessing your healthcare information convenient and easy! 

  • Communicate securely with your provider(s)
  • View current medications and appointments
  • Receive email and text reminders for appointments
  • Send and receive important documents to Billing and Medical Records

Contact customer service to receive your Access PIN and then log-in on MyHealthPointe.


Children & Family Services

Johnson County Mental Health Center offers pediatric services designed to serve youth ages 3 – 18 with emotional or behavioral issues.  An individualized plan of care is developed for each child/family based on a comprehensive assessment to determine need.

The program can help a family in situations where a child:

  • Frequently does not follow household rules
  • Has a dramatic change in personality or behaviors
  • Is verbally or physically assaultive
  • Seems withdrawn or isolated
  • Expresses suicidal/self-harm tendencies
  • Runs away or threatens to run away
  • Performs below their ability at school
  • Avoids school
  • Struggles in peer relationships
  • Has contact with the legal system due to their behavior
  • Is at risk of removal from the home due to hospitalization or placement

Services Available

Services focus on short-term interventions aimed at resolving difficulties and stabilizing behavior.  Services may include:

Community Based Services 

Services begin by an assessment that focuses on the strengths and needs of the child.  Based on this assessment, case managers work one-on-one with the youth and family to provide the services needed. Some examples of what a case manager might do are:

  • Help the family develop behavior management strategies for the home
  • Explore recreational and socialization opportunities available in the community
  • Teach the youth skills necessary for successful relationships
  • Identify and implement strategies with the youth and family for school success
  • Work on developing independent living skills

Psychosocial Groups

Groups are offered on a variety of topics including:  problem solving, social skills, leisure time training, health and personal relationships. A ratio of one staff to every four youth allows program participants to have support while they engage in a variety of activities. Different from “therapy groups”, psychosocial groups help children learn by doing.

Individual, Family & Group Therapy

Licensed Mental Health Professionals (LMHP) provide short-term, goal-directed therapeutic intervention to youth and families utilizing a wide range of specialized interventions and evidenced-based practices.

  • Improve family communications skills
  • Develop strategies to address emotionally charged problems
  • Restore balance to family relationships

Home and Community Based Waiver for Seriously Emotionally Disturbed (SED) Children and Youth

The SED Waiver is a federal Medicaid waiver program that the mental health center provides children who meet clinical and financial eligibility requirements. Services are specialized, intensive and time-limited to assist children and families in resolving difficulties, stabilizing behavior and improving the overall functioning of the child. 

Home and Community Based Waiver for Seriously Emotionally Disturbed (SED) Children and Youth (En Español)

The SED Waiver is a federal Medicaid waiver program. Local Community Mental Health Centers provide services covered by the program. Children who meet eligibility requirements will receive a medical card and are eligible for Medicaid physical and behavioral health services.

Forensic Services

Mental Health Clinicians provide services to individuals who are in the Johnson County Juvenile Justice system. The clinician located at the Juvenile Detention Center (JDC) provides crisis intervention services, suicide watch assessments, and mental health assessments for the Court. The JDC clinician meets with youth upon request to assist with managing their emotions while in JDC

Functional Family Therapy (FFT)

FFT is a evidence-based approach that has received international recognition for its outcomes in helping troubled youth and their families to overcome delinquency, substance abuse, and violence. FFT is a short-term treatment strategy of approximately 12-14 family sessions. The model includes treatment strategies that pave the way for motivating individuals and families to become more adaptive and successful in their own lives. Youth are referred to the team by Corrections staff or the Court. 

Children and Family Services Brochure

Children and Family Services Brochure en Español

Keeping Connected (PDF)

Families can contact Johnson County Mental Health Center's Customer Care Center at 913-826-4200 for more information about services for children and families.



Adult Services

Case Management Teams/Strengths Based Services

Every individual served through Adult Services is assigned a treatment team.  The purpose of case management in the strengths model is to assist people recover and reclaim their lives by identifying, securing, and sustaining the range of resources needed to live, work, and play as fully integrated citizens of the communities in which they live. It is based on a set of core principles that in part value the unique strengths and attributes of all individuals and views the community as a place of strength and resources. Strengths based case management also holds that the primary setting for our work is in the community. Through a community based approach case managers are able to directly assist people to access helpful community resources, teach daily living skills in each persons living/working environment, as well as observe and assist people in learning coping skills and skills and social skills needed to develop healthy relationships within their communities.

Adult services may also include a variety of specialty services which help meet specific needs in a more comprehensive way.


Individual and group counseling is focused is on offering short term interventions to resolve difficulties.  A wide range of specialized interventions are utilized based in individual needs.

Peer Support Services

Certified Peer Specialists are individuals who have advanced in their own recovery sufficiently to be of assistance to other mental health consumers. The goal of peer support is to aid individuals in their recovery and assist them in attaining the goal of living a fulfilling life in the community.

Vocational Services and Supported Education

The vocational team provides a wide range of employment and career development services, job development, on-site job coaching and educational support.

Forensic Services 

Forensic Services offers therapy, case management, peer support, competency evaluations and other services for individuals who are a part of the criminal justice system.  Forensic Services Staff have close relationships with members of the corrections community such as Court Services, Veterans Treatment Court, Probation, the Adult Residential and Detention Centers, as well as Kansas Parole and several judges and attorneys.

Young Adult / Transition Services

Specialized services designed for young adults who have a serious mental illness or a severe emotional disturbance to successfully transition to adult life.

Individuals can contact Johnson County Mental Health Center’s Customer Care Center at 913-826-4200 for more information about services.

Adult Detox

Adult Detoxification Admission Handbook (PDF)

The Adult Detoxification Unit is a 14-bed unit that assists individuals safely through the process of withdraw from alcohol or other drugs in a non-medical setting. ADU accepts admissions 24 hours a day, 7 days a week. At ADU we believe that every individual deserves the opportunity for recovery.

ADU services are designed to assist individuals safely through the difficulties and dangers of withdraw from alcohol and/or drugs. Symptoms are monitored and evaluated by ADU staff throughout the client's stay, and referred for medical care when necessary.

Prior to discharge, clients are referred to other service providers for ongoing services or  connected with community-based recovery support groups such as AA or NA.

Referrals to mental health services are made for clients with co-occurring mental health needs.

Each client is assigned to a semi-private room with a bathroom. Bedding and towels are provided. Meals are served at the facility.

Services are available to individuals,18 years of age or older, who are in need of a safe, supportive environment in which to manage their withdrawal from alcohol and / or drugs.

Admission Criteria
Referrals to the program are typically screened by telephone prior to admission to ensure appropriate placement, but drop-in clients may be admitted if appropriate. For screening information call 913-826-4100.

  • Clients must have used alcohol and/or other drugs prior to admission and experiencing symptoms of withdraw
  • ​Clients must be medically stable and ambulatory.
  • Clients must be free from suicidal, homicidal or psychotic behaviors.
  • Clients on medications are accepted. Prescription medications must be in original pharmacy-labeled containers.

For further information, referrals, pre-admission screenings:

Adult Detox Unit: 913-826-4100

Adult Detoxification Admission Handbook (PDF)

Adolescent Outpatient Addiction Services


About the AOAS program

AOAS serves the whole person by offering, during treatment, evidence-based practices such as cognitive behavioral therapy, trauma informed care, motivational interviewing and positive behavioral support.

We focus on teaching the skills for long-term success in recovery: alcohol/drug refusal, relapse prevention, relationship building, living in balance skills, communication, problem solving, mental health and community-based recovery. These services are led by a licensed (addiction and mental health) counselor, a case manager and in collaboration with family and community partners.

AOAS treatment goals

  • Decrease the use of alcohol, tobacco and other drugs
  • Increase positive relationships
  • Increase participation in pro-social activities
  • Increase positive interaction with community members
  • Refrain from criminal involvement.


  • Johnson county resident
  • Youth 12 to 18 years of age
  • A need for outpatient treatment, as indicated by a substance use disorder (SUD) evaluation. 


Johnson County residents are eligible for a sliding scale fee based on income and family size. JCMHC accepts Kansas Medicaid, Block Grant, private insurance and self-pay.

How to start Adolescent Outpatient Addiction Services (AOAS)

For further information, or to schedule a SUD Evaluation call 913-782-0283.

Treatment rules & expectations

General group rules

  • Attend all groups, as scheduled, as designated by your Substance Use Disorder (SUD) counselor. Absences must be approved in advance. A total of three absences from group and/or individual without advance notice or failure to complete the required number of group hours as agreed upon with your counselor may result in unsuccessful discharge from treatment.
  • Participate in group discussions and activities. Stay focused on the group topic and your treatment goals.
  • Complete program assignments in a timely manner.
  • Turn off your cell phones during group. You are not allowed to make or receive calls, send or receive text messages, or play games. 
  • Abstain from alcohol and other drug use. Demonstrate abstinence by completing scheduled drug/alcohol testing.
  • Respect confidentiality. Information disclosed in group is private and should not be shared with anyone outside the group. The identity of group members is also confidential.
  • Avoid drug glorification and “war stories.” 
  • Refrain from making rude or sexual comments and threats of any kind. Violence is not tolerated.

Family participation

  • An adult family member is encouraged to attend each Family Group session as scheduled and any family meetings arranged by the counselor. 
  • The family is responsible for arranging the client’s transportation to and from counseling sessions and required drug/alcohol testing appointments.
  • A parent/guardian is responsible for making payments toward the cost of services, in accordance with the payment schedule developed at the time of intake.
  • The family is urged to maintain a drug and alcohol-free household while their child is in treatment and continuing care.
  • Family members are encouraged to communicate concerns and relevant information to their assigned counselor.

Alcohol or drug intoxication

Any client suspected of being under the influence of alcohol or other drugs will be asked to leave group.

Drug testing policy 

All clients are expected to participate in drug testing while in outpatient treatment and continuing care. Testing will be arranged by the client’s treatment counselor or probation officer. Clients will be assigned a pin number and required to call the phone number (816-822-4656) daily to find out if their pin number is being tested that day.
Testing is conducted by a professional laboratory service at the locations listed below and costs the client up to $17 for standard testing, unless special testing is requested. All positive tests, after the second week of treatment, must be confirmed by GC/MS analysis if there are any questions about the results and/or if requested by the court. Failure to show for a required test or having a diluted test result may be treated as a positive test.

Averhealth drug testing locations

120 E Park St
Olathe, KS 66061
Phone/Fax: 913-233-4986
Hours: 8 a.m. — 6 p.m., Monday - Friday

8001 Shawnee Mission Parkway #100
Merriam KS., 66202 
Phone/Fax: 913-257-3836
Hours: 8 a.m. — 6 p.m., Monday - Friday

Adolescent Center for Treatment

About ACT

ACT is a 10-bed residential facility for adolescents experiencing problems related to drugs or alcohol. The program is staffed 24 hours a day by licensed clinicians, case managers and direct care staff, providing teens with a safe, trauma informed environment to begin their recovery. 

ACT has provided affordable and effective substance use disorder treatment for over 35 years. Our program utilizes evidence-based practices to help adolescents understand the harmful effects of alcohol and other drug use and develop the necessary attitudes and skills to support recovery.

Treatment goals

  • To identify the benefits of a clean and sober lifestyle.
  • To improve family relationships, academic performance, and legal issues impacted by their substance use.
  • To address co-occurring mental health concerns
  • To develop an individualized recovery plan.


  • Adolescents 12 to 18 years of age.
  • An alcohol and drug assessment must indicate the need for residential treatment.
  • Free of the need for major medical or psychiatric services.


We accept Kansas Medicaid, Block Grant, private insurance and self-pay. Johnson County residents are eligible for a sliding scale fee based on income and family size.

All clients are encouraged to participate in and referred to outpatient services upon discharge. 

For further information, to make a referral or schedule a confidential assessment:
Adolescent Center for Treatment: 913-826-4200

If admission or an assessment/evaluation has already been scheduled, the following information sheet(s) must be completed and returned with requested documents:

Scheduled Admission Needed Info/Documents: (Please complete and return all documents prior scheduled admission) These can be completed electronically, and returned by camera/phone, by email, or by fax.

Scheduled Assessment/Evaluation (including required School Assessments) Needed Info/Documents: (Please complete and return all documents prior scheduled assessment/evaluation.) These can be completed electronically, and returned by camera/phone, by email, or by fax.


24 Hour Emergency Services