Payment Options
Manage Your Account Online
Pay Online |
Make a payment online, sign up for paperless billing, AutoPay, and/or make payments through ACH, VISA, Discover, Mastercard, American Express, and Google Pay. |
Payment Portal Registration
All customers who wish to utilize the online payment portal will have to register for an account. Customers who do not wish to register for the new portal can still view and pay wastewater bills without registering.
How to register: Watch this short video that will walk you through how to register for the new online payment portal.
Learn more about the payment portal and the new bill design.
Other Payment Methods
U.S. Mail
Utilize the remittance slip attached to your paper bill and mail a check to:
Johnson County Wastewater
PO Box 950599
St. Louis, MO 63195-0599
Phone
Press: 2 for check over the phone; 3 for credit or debit card over the phone (2.4% fee for cards); or hold for a customer service representative.
Outdoor Drop Box
Drive-up drop box as you enter the parking lot at our Sunset location:
Customer Service Counter
Monday – Friday 8 a.m. to 5 p.m.
Financial Assistance
Johnson County Aging and Human Services Utility Assistance
Financial assistance to promote safety and avoid utility disconnection is available to qualifying Johnson County households. Help may be provided with electric, water, propane, gas, wastewater or wood bills. Learn more and apply through Aging and Human Services.
Payment Arrangement
Contact customer service to discuss a payment arrangement. Adhering to a payment arrangement may stop additional late fees and turns to collection agency. Call 913-715-8500 or contact us online.
Tax Lien
Delinquent wastewater charges may be transferred to the real estate property tax bill. Pursuant to Johnson County Resolution No. WD 13-022, JCW may certify delinquent wastewater charges, fees and accrued interest of the property owner to the Treasury, Taxation and Vehicles to be included on the real estate tax statement.
Please be aware that the inclusion of these charges on your real estate tax bill may increase your monthly mortgage escrow amount.