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Phone: 913-715-8500

11811 S. Sunset Drive, Suite 2500, Olathe, Kansas 66061

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About Us: Overview

JCW Organization Chart


Johnson County Wastewater is responsible for the safe collection, transportation, and treatment of wastewater generated by residential, industrial, and commercial customers. As you will learn in exploring our website, Johnson County Wastewater's employees work as a team in partnership with residential and commercial customers, the Johnson County Board of Commissioners, and county management, in many ongoing projects. The aim is to automate and improve processes at Johnson County Wastewater to enhance the utility's mission:

Protecting our environment • Serving our customers • Enhancing our communities

Who We Are

Johnson County Wastewater is a county department that operates under the direction of the Johnson County Board of Commissioners, the County Manager, and the Deputy County Manager. The department has five organizational divisions:

  1. Business Operations and Planning
  2. Customer Relations
  3. Engineering
  4. Operations and Maintenance
  5. Water Quality Laboratory

Each division performs unique tasks, but all work together toward one goal.

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Our Mission Statement

Protecting our environment

Serving our customers

Enhancing our communities

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Our Leadership Philosophy Statement

Leadership is a responsibility shared by all. The work of leadership is to inspire and empower each other, demonstrating Johnson County Wastewater's Core Values, using everyone's strengths to achieve our Mission and Vision as a team.

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Our Vision Statement

JCW strives to be a world-class utility driven by empowered employees.

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What We Believe - Our Core Values

  • Creativity
    • We encourage employee innovation, seek continuous improvement, and embrace learning opportunities.
  • Humor
    • We will laugh with one another, use humor in a sensitive manner, and recognize and celebrate our accomplishments.
  • Respect
    • We value our diverse backgrounds and cultures, each other's contributions, and ideas from various perspectives.
  • Integrity
    • We demonstrate trustworthiness by being truthful, openly sharing information, and taking responsibility for our actions.
  • Service
    • We embrace public service as a personal commitment of our talents to the benefit of the people we serve.

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Our Goal and Role

The goal of wastewater treatment in any community is to eliminate disease-causing bacteria and to protect the environment for human and aquatic life. Before modern methods of wastewater treatment were introduced, the spread of life-threatening diseases was common in most communities across the country. Johnson County Wastewater's role in the county is to ensure that our streams, rivers, and lakes are free from disease-causing bacteria and viruses that are harmful to the public health. As we learn more about the importance of protecting our natural resources, wastewater treatment becomes an obvious defense against water pollution.

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Vital 2017 Statistics About Johnson County Wastewater

  • Johnson County Wastewater provides sanitary sewer service to more than 400,000 people throughout the county.
  • The wastewater system covers a service area of more than 172 square miles and 16 cities.
  • Johnson County Wastewater's permitted treatment capacity in 2016 was approximately 65 million gallons per day.
  • Johnson County Wastewater processed 17.88 billion gallons of wastewater in 2016, equivalent to filling Kansas City’s Sprint Center more than 84 times.
  • In 2016, Johnson County Wastewater had a 99.97 percent compliance rate with regard to National Pollutant Discharge Elimination System (NPDES) limits. Of a possible 2,994 violations, the department recorded only ONE violation for the year. 
  • In 2016, Johnson County Wastewater's active account base of more than 140,600 was composed of:
    • 6,035 commercial accounts (4.29 percent)
    • 113 industrial accounts (0.08 percent)
    • 17,336 multi-family accounts (12.33 percent)
    • 117,122 single-family residential accounts (83.30 percent)
  • In 2016, Johnson County Wastewater issued 1,691 connection permits (257 commercial and 1,434 residential), most comparable to 2013 when the total sold was 1,667.
  • Johnson County Wastewater is big business with more than 5,600 aboveground assets, including six major treatment plants and 31 pump stations. Underground assets include more than 2,260 miles of sewer line, including approximately 58,000 manholes, approximately 24 miles of active low-pressure sewers, and 42 miles of active force mains. The estimated replacement value of the entire system is more than $2 billion. The miles of sewer lines would span the distance between Johnson County's Administration Building in Olathe to New York City and back.
  • The department's total operating fund in 2016 was $57,108,577. Of that amount, Operations and Maintenance accounted for $44,136,681.
  • In 2016, the department ended the year with connection fee revenue of $7,514,177. This figure is an increase of nearly $2 million since 2014.

JCW Statistical Report

Johnson County 2017 Annual Report

Johnson County Wastewater's 2017 Statistical Report

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Important Contact Numbers

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