24-Hour Emergency Services: 913-268-0156
During daytime business hours call: 913-826-4200
Johnson County Mental Health Center maintains professional clinical staff on duty 24-hours-a-day to provide mental health emergency services. The Mental Health Center’s crisis / emergency services are primarily provided by the following service components:
Access Team – The Access Team offers Open Access and Crisis Clinic.
Open Access is a same day walk-in service that provides mental health assessments by licensed clinicians for persons seeking mental health treatment and care. The same day access to mental health assessments model dramatically decreases the waiting time for an initial assessment and engagement with mental health treatment providers. Upon completion of a mental health assessment, consumers may be referred to treatment resources that best fit their individualized needs. These resources include but are not limited to case management, therapy and medication services at the mental health center or within the greater Johnson County Community. Open Access is available Monday through Friday from 9am to 2pm, with extended hours on Tuesdays until 4pm, in two locations, the Shawnee office located at 6440 Nieman Road and in the Olathe office located at 1125 West Spruce.
Crisis clinic is available to any consumer with the need for face to face crisis support at the above mentioned locations.
After-Hours Team – Afterhours is the primary point of contact for all mental health emergencies occurring during evening, nighttime, weekend and holiday hours. Licensed mental health clinicians provide telephone and limited on-site response to emergencies, as well as, provide consultation and guidance to hospital emergency departments, law enforcement officers and various other community agencies in addressing mental health emergencies. Afterhours answers the 24-hour crisis line during non-business hours. Afterhours clinicians also facilitate mental health reform screens, crisis intervention assessments, JIAC assessments and juvenile detention suicide watch assessments.
Mobile Crisis Response Team (MCRT) - MCRT provides mobile mental health crisis services during business hours Monday through Friday. MCRT is comprised of licensed clinicians and crisis case managers who are dedicated to resolving emergency situations by providing brief and intensive services with the goal of reducing the need for hospitalization. MCRT provides community based interventions as well as answers the 24-hour crisis line during business hours. MCRT staff routinely provides consultation and guidance to law enforcement personnel, hospital staff, court personnel, as well as various community agencies in an effort to ensure the emergent mental health needs of Johnson County residents are met. MCRT clinicians facilitate mental health reform screens, PASRR screens, resident reviews and Crisis Intervention Assessments. MCRT staff also provide liaison services to the state hospital, RSI and the Adult Detention Center.
Mental Health Co-Responders - The Mental Health Co-responder Program embeds a mental health clinician from JCMHC within most of the police departments within Johnson County. The goal of the program is to provide the right intervention at the right time in an effort to prevent unnecessary arrests, decrease trips to the emergency rooms and reduce repeat calls for service for our law enforcement partners. The Co-Responder’s primary responsibility is to respond on scene with a law enforcement officer on calls when behavioral health is identified as a possible contributing factor. Additionally, co-responders conduct outreach and follow-up calls to individuals who had police contact as a result of a behavioral health crisis, with the intention of getting the individual the help they need to avoid future police contact. The Co-Responder often works with the Crisis Intervention Team (CIT) trained officers in providing community based interventions as well as follow up and referrals. To learn more about JCMHC’s Co-Responder program, please see Johnson County's Co-Responder program: new solutions for law enforcement's interactions with mental health or see our JOCO Co-Responder Coverage Map to see the county’s co-responder coverage and contact information.
Crisis Recovery Center (CRC) – CRC is a licensed ten bed, crisis residential facility staffed 24/7, 365 days per year. CRC provides support and supervision in a safe environment to those in psychiatric crisis as an alternative to hospitalization.
For more information, please contact our Customer Care Center at 913-826-4200.