RideKC Freedom Services in Johnson County
Accessibility Across All Services
Accessible transportation for Johnson County residents with disabilities and mobility challenges.
All RideKC buses and micro transit vehicles in Johnson County are ADA-accessible and serve many riders with disabilities and mobility devices. If you’re unsure which service is right for you, we can help you explore all options — including fixed-route buses, micro transit, and paratransit.
Email: mobility@jocogov.org
Phone: 913-362-3500 (Option 2, then 2 again)
What’s New Starting August 4, 2025
We’ve updated the RideKC Freedom eligibility process to make it simpler, more personalized, and fully aligned with ADA eligibility standards used by public transit systems across the country.
This formalized approach helps us better understand each rider’s mobility needs and ensure they’re matched with the most appropriate services — while continuing our strong commitment to accessibility and equity.
What’s new:
- Standardized eligibility criteria aligned with ADA and FTA guidance
- A local application process managed by Johnson County Transit
- One number to call for all Johnson County RideKC services
- A more customer-centered experience with phone interviews and clear communication
- Updated ride guide and mobility resources to support riders every step of the way
Note: RideKC Freedom service itself has not changed — it continues to provide curb-to-curb transportation for eligible riders in Johnson County.
Johnson County Transit Call Menu
Call 913-362-3500 and choose an option:
- Bus information
- Paratransit (RideKC Freedom or Swift)
- Press 1: Ride scheduling or cancellations
- Press 2: Applications, eligibility, and general questions - Micro Transit (RideKC Micro Transit)
- Transit information for areas outside Johnson County
- Johnson County Transit staff
- Feedback, comments, or concerns
- Employment with one of our service providers
What is Paratransit Service in Johnson County
Paratransit in Johnson County includes RideKC Freedom and Swift, both of which provide shared, curb-to-curb rides for eligible individuals.
- RideKC Freedom serves residents who cannot independently use fixed-route or micro transit because of a disability or health condition, or who are age 65+ with a mobility issue.
- Swift is a specialized shuttle for individuals who attend day programs or employment sites through Johnson County Developmental Supports (JCDS). Swift riders also complete the eligibility process.
All paratransit riders must be approved through our eligibility process.
Who Can Use Paratransit?
To qualify, you must:
- Live in Johnson County, and
- Either:
- Have a disability or health condition that prevents you from using the bus or micro transit independently
- Be 65 or older with a mobility issue that makes other RideKC services difficult to use
Service Area & Hours
- Service Area: Most of Johnson County and some nearby areas
- Service Days: Monday–Friday
- Service Hours: 6:00 AM – 6:00 PM
- Closed on: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day
How to Apply – New Process Starts August 4
We now offer three ways to apply for RideKC Freedom in Johnson County:
Option 1: Online Form (recommended)
- Complete the application online
- Upload a recent color photo of your face (required for all applicants)
- If applying based on age, upload proof date of birth (such as a driver's license, state ID, or birth certificate)
- If needed, download and upload the Healthcare Provider Form as part of your application
- Submit electronically
Option 2: Download & Submit by Email or Mail
Once we receive your application, we’ll contact you to schedule a brief phone interview. You’ll receive a written eligibility decision by mail or email.
- Download the application form
- Fill it out by hand or on your computer
- Include a recent color picture of your face
- If applying based on age, include proof of date of birth
- If needed, include a completed Healthcare Provider Form
- Email or mail it using the instructions on the form
Option 3: Request a Mailed Application
- Call us to request a paper application by mail
- Complete the forms at home
- Mail them back to us using the included instructions
Need help or want to request a paper application?
Call: 913-362-3500
Email: Mobility@jocogov.org
RideKC Freedom Guide (2025 Edition)
Understand ride rules, driver expectations, cancellation policies, PCAs, mobility devices, and more.
Mobility Resources Guide
Explore other transportation programs and travel support in Johnson County and the Kansas City region.
[Download coming soon]
Already Approved
If you're already a RideKC Freedom customer, you don’t need to reapply right now. We’ll contact you when it’s time to renew.
Please make sure we have your current:
- Phone number
- Address
- Emergency contact
- Information about mobility devices or personal care attendants
Need Help?
Out team is here to support you.
Call 913-362-3500 (Option 2, then 2)
Or email mobility@jocogov.org