CDDO Staff
Hotline
Constituents may submit comments and complaints via the CDDO hotline phone or email. They may also contact any member of the CDDO team directly.
Monica Pfannes - Director
Oversees the quality assurance and affiliation processes, and manages activities related to service access.
Joe Thomas - Quality Assurance Analyst
David Gibbs - Referral Coordinator
Assists individuals wishing to select or change service providers and sends referrals to providers.
Jade Graham - BASIS Assessor
Completes annual functional assessments for individuals receiving HCBS IDD waiver services.
Nathan Haverkamp - BASIS Assessor
Completes annual functional assessments for individuals receiving HCBS IDD waiver services.
Sarah Brown - BASIS Assessor
Completes annual functional assessments for individuals receiving HCBS IDD waiver services.
Monica Morris - BASIS Assessor
Completes annual functional assessments for individuals receiving HCBS IDD waiver services.
Rebecca Iveson - Access Coordinator
Manages portability in and out of Johnson County, assists with institutional transitions, and supports individuals in DCF custody.
Judie White - Eligibility Determination Specialist
Determines initial IDD eligibility for services and manages HCBS IDD waiting list/funding offers.
Shannon Jennings - Eligibility Determination Specialist
Determines initial IDD eligibility for services and manages HCBS IDD waiting list/funding offers.
Gail Lauri - Senior Secretary
Provides administrative support to the CDDO team and initiates the intake process for new applicants.
Andréa Parks - Records Clerk II
Debby Slifer - Quality Assurance Analyst
The responsibilities listed are not exclusive to the staff member designated.