Johnson County MED-ACT debuts new public dashboard to track emergency medical services activity

Ambulances parked in a row

A new dashboard for Johnson County MED-ACT gives the public a new look at the total number of incidents the service is responding to, along with a city-by-city breakdown of where those incidents are occurring.

The new EMS Activity Report is available at The dashboard is updated three times per day, and allows users to filter by date range and city in order to get a snapshot of incidents, transports, call volume and the locations of those calls. View a video introducing users to the dashboard.

The dashboard is an example of how the county is seeking to broaden the public’s access to emergency services data and to inform the public about the variety of services that MED-ACT provides.

“We’re always trying to improve how we deliver information more quickly to our partners at hospitals and local cities in addition to members of the public,” said J. Paul Davis, director of Emergency Services and EMS chief. “This new tool allows us to do that.”

Users can view data organized by city, and can also adjust the date ranges for the information they would like to view.  The new tool pulls data directly from MED-ACT logs and other data sources.

The dashboard shows total incidents, lights and sirens responses, transport percentage and a comparison of incidents from year to year. Users can also get a glimpse of the percentages of calls sorted by the initial complaint that was called into dispatch.

Call volume can also be viewed by day of the week, and the dashboard also has information about the number of patients transported to different area hospitals.

“We hope this data helps inform the public about how busy we are and the important work we are doing to help better the community,” Davis said.

Introducing the Johnson County EMS Activity Report

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