Facebook Social Icon Instagram Icon Twitter Social Icon You Tube Social Icon
 
 
 
 
 
 
 
 
 
 

System Maintenance

Due to system maintenance, the Johnson County Wastewater website and customer self-service portal, Manage Your Account Online will be intermittently unavailable. 

We apologize for any inconvenience.

Wastewater

Phone: 913-715-8500

11811 S. Sunset Drive, Suite 2500, Olathe, Kansas 66061

You are here

wastewater department

Johnson County Wastewater is responsible for the safe collection, transportation, and treatment of wastewater generated by residential, industrial, and commercial customers. Johnson County Wastewater works to eliminate disease-causing bacteria and to protect the environment for human and aquatic life. Johnson County Wastewater's role is to ensure that our streams, rivers and lakes are free from disease-causing bacteria and viruses that are harmful to the public health.

Department News

Public Health Advisory Lifted For Water in Brush Creek
May 17, 2017

In collaboration with Johnson County Wastewater, the Johnson County Department of Health and Environment has lifted a health advisory for residents living in the area between 55th and Mission and 75thand Mission. The advisory was issued Saturday, May 13 due to a sanitary sewer overflow into Brush Creek in the areas of Prairie Village and Mission Hills.

Johnson County Wastewater crews investigated the source and determined a private contractor unknowingly drilled into a sewer line in the area near Tomahawk Road and Mission Road.  The damaged line has been repaired. The Wastewater Department flushed the creek in the area and tested the water.  Bacteria levels have returned to normal allowing the advisory to be lifted today.  

If you have questions about the advisory being lifted, please call 913-477-8436.

MyGovernmentOnline Software Launch
April 12, 2017

Johnson County Wastewater is excited to announce that we will launch the MyGovernmentOnline permit and inspection software May 1, 2017.  The software will enhance the permit application submittal, plan review and inspection experience for owners, engineers, contractors, tenants and others through convenient online services.

Users will have the ability to:

  • Submit layouts online for preliminary review.
  • Apply online for projects/permits.
  • Pay fees online by bank draft (ACH) with no service charge.
  • Pay fees online by Visa and MasterCard.  A 2.4% service charge will apply.
  • Submit “paperless” plans and documents  in PDF format
  • Track application progress up to permit issuance.
  • View and print copies of review comment letters and project drawing comments.
  • View and print copies of approved building plans.
  • Request inspections online.
  • View and print completed inspection reports.
  • Receive real-time e-mail or telephone call notifications when an inspection is completed.

Please download a copy of the MyGovernmentOnline Customer Portal Instructions and create your free customer portal account as soon as possible. Contact information for each individual associated with a project including email address, postal address, phone number(s) and must be completed and confirmed during the review process. Individuals associated with a project may include:

  • Site developer
  • Deeded property owner
  • Tenant
  • Civil engineer
  • Architect
  • Plumbing designer
  • General contractor
  • Sewer main contractor
  • Internal and external plumber(s)

 

The MyGovernmentOnline software will allow you to apply for your permits online rather than traveling to a designated permit office.  Any documents required with an application, such as architectural plans, civil plans, plumbing plans, surveys, plats, calculations, etc. must be uploaded in PDF format when submitting the application. 

Inspection requests must be submitted online prior to 4 p.m. to have an inspection performed that same day. JCW authorization of the inspection is required before the inspector will be scheduled.  JCW inspectors will enter inspection results at the time of inspection and the inspection results will be provided via e-mail or through the customer portal shortly after the inspection.

If you need any assistance using the MyGovernmentOnline application, please call the technical support line at 1-866-957-3764, option 1 for assistance. The agents can assist with any software-related questions.  

JCW with MyGovernmentOnline will offer a two-hour exploration session the afternoon of April 25 and the afternoon of April 26.  Please RSVP to JCW-Solutions@jocogov.org or JCW Customer Service at 913-715-8590 if you will attend.  Attendees are encouraged to bring their laptops. 

Johnson County Wastewater's fee schedule evaluated for 2017
November 1, 2016

Johnson County Wastewater’s user charges are evaluated annually for their sufficiency in covering the cost of providing wastewater collection and treatment service. Revenues from user charges represent the majority of JCW’s revenues. All JCW customers pay user charges that include a bi-monthly service charge and a charge for wastewater volume.

JCW also provides ancillary services to meet the specific needs of some, but not all, customers. These services may include plan reviews, permits, inspections and other services. The costs of providing these ancillary services are reviewed periodically for their sufficiency to recover the related costs. This review was completed in 2016 and as a result, increases in some, but not all, fees were recommended. Many of the miscellaneous fees have remained at current levels for several years, while the cost of labor and equipment involved has increased, prompting the need for adjustment. Click here for a list of the 2017 fees, effective Jan.1, 2017. 

Susan Pekarek hired as new JCW general manager
September 26, 2016

Susan Pekarek, chief engineer at JCW for the past three years and a 15-year employee with the department, has been named the new general manager of JCW which provides sanitary sewer service to more than 400,000 customers throughout the county.

She succeeds John P. O’Neil, who retired from JCW on July 1, ending a 27-year career with Johnson County. During the county’s national search for his replacement, Pekarek served as the interim manager of the department.

A resident of Overland Park, Pekarek assumed her new duties September 25.

The selection of the new wastewater administrator was announced by Deputy County Manager Penny Postoak Ferguson.

“Susan Pekarek has long served the residents of Johnson County in her role with JCW. She has demonstrated leadership, knowledge, professionalism, and hard work in wastewater operations,” Postoak Ferguson said. “The county will continue to benefit from her incredible value as a well-respected wastewater professional, a team player, a team leader, and a dedicated county employee. She’s a good fit to fill big shoes.”

In her new role, Pekarek will oversee the $280 million Tomahawk Wastewater Treatment Facility expansion project which is the largest project JCW will have completed in its 70 year history. Overall, she will oversee assets in excess of $2 billion.

“I am very excited about the challenges and opportunities for community service this position offers,” Pekarek said. “Johnson County Wastewater is recognized as one of the best wastewater utilities in the nation and I look forward to working with the excellent staff at JCW to continue that tradition.”

Pekarek has served as chief engineer, including overseeing the Asset Management, Planning and Public Projects Division, since 2013. She joined JCW in 2001 as a managing engineer in the Engineering and Operations and Maintenance Divisions along with assisting in three major wastewater treatment plant expansions totaling more than $100 million.

Before joining Johnson County, Pekarek began her professional career in 1997 as an environmental engineer at Burns and McDonnell where she worked for four years.

She received a bachelor’s degree (1996) in civil engineering from Kansas State University and a master’s degree (1997), also from KSU, in civil engineering with an environmental focus.

Her professional memberships and collaborations include the Core 4 Blue River Watershed Integrated Planning Task Force, the Kansas Water Environmental Association and Water Environmental Research Federation.

Johnson County Wastewater is responsible for the safe collection, transportation, and treatment of wastewater generated by more than 139,000 residential, industrial, and commercial accounts.

JCW operates a total treatment capacity of nearly 64 million gallons per day, including six major treatment plants, 31 pump stations, and more than 2,250 miles of wastewater lines that processes more than 18.5 billion gallons of sewage annually. The wastewater system covers a service area of more than 172 square miles and 16 cities. 

Imagine a Day Without Water!
September 15, 2016

No water to drink, or even to make coffee with. No water to shower, flush the toilet, or do laundry. Hospitals would close without water. Firefighters couldn't put out fires and farmers couldn't water their crops.

Some communities in America already know how impossible it is to try to go a day without our most precious resource: Water. Johnson County Government joins the Value of Water Coalition on September 15, 2016, with a proclamation as we raise awareness and educate America about the value of water.

We all depend on freshwater for drinking, food, energy, work, and play. Our waters are overtapped, but we can fix this! 

No American should have to imagine a day without water. For more information, please visit Imagine a Day Without Water.

Pages