Appraiser Customer Survey

Customer Satisfaction Survey

The Johnson County Appraiser's Office continuously strives to improve its service. Please take a moment to complete this short survey to let us know whether you were satisfied with the service you received.

How is the general information on our website? *

Have you viewed the Appraisal video on our website? *

If so, was the content easy to understand? *

Which division of the Appraiser's Office handled your primary inquiry? *

Commercial Real Estate

Was your interaction with the Commercia Real Estate of the Johnson County Kansas Appraiser's office in-person, by telephone, or online? *

What was the reason for your communication with the Commercial Real Estate division? *

Did the Commercial Real Estate Appraiser answer your question or get you to the right person or department? *

Was a report or information requested? *

How would you rate the response time to your request? *

How would you rate your experience with the Commercial Real Estate Appraiser you came in contact with? *

How would you rate your experience with the Commercial Real Estate division? *

Residential Services

Was your interaction with the Residential Real Estate division of the Johnson County Appraiser's office in-person, by telephone, or over the internet? *

What was the reason for your communication with the Residential Real Estate division? *

How would you rate your experience with the Residential Appraiser you came in contact with? *

Did the apppraiser answer your question(s) in full? *

How would you rate the response time to your inquiry? *

How would you rate the level of courtesy and professionalism for Appraiser you came in contact with? *

Support Services

Was your interaction with the Support Services division of the Johnson County Kansas Appraiser's office in-person, by telephone, or over the internet? *

Did the Support Services Specialist answer your question or get you to the right person or department? *

Were you able to speak to an appraiser if you requested to? *

Did you have questions about real property appeals processes in Kansas? *

Did the Support Services Specialist contacted help you to understand how information from our office could be found online or obtained from our office? *

Was the Support Specialist able to help you better understand the appeals process? *

Was a report or information requested? *

How would you rate your experience with the Support Services division? *

How would you rate your experience with the Support Services Specialist you came in contact with? *

Personal Property

Was your interaction with the Personal Property division of the Johnson County Kansas Appraiser's office in-person, by telephone, or online? *

Did the Personal Property Appraiser answer your question or get you to the right person or department? *

Was the Personal Property Appraiser able to help you better understand the Personal Property filing and assessment process? *

Was the Personal Property Appraiser able to help you better understand the appeals process? *

Was a report or information requested? *

Was the Personal Property Appraiser able to provide the information you requested? *

How would you rate your experience with the Personal Property Appraiser you came in contact with? *

How would you rate your experience with the Personal Property division? *

Tax Abatement

Was your interaction with the Tax Abatement Administrator at the front counter, by telephone, or during a site visit? *

Please write a short description of the subject of your call. (i.e. My inquiry was about applying for an exemption.)

How would you rate your experience with the Tax Abatement Administrator? *

If the Tax Abatement Administrator could not assist you, were you able to find your answer with their assistance? *

What suggestions do you have on how the Appraiser's Office could better serve the public? (Please feel free to comment here about your experience.)

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Customer Satisfaction Survey