We Are Partners With Our Customers
Johnson County Wastewater believes that the most effective form of wastewater treatment results from a partnership with those we serve. This partnership is based on two-way, continuous communication between the two. Interactive communication is important. One way we accomplish this is through public hearings or informational meetings held by the Board of County Commissioners and the active participation of our customers. Another hands-on opportunity we offer is our plant tour which is free and available by appointment.
We Are Partners With the Board of County Commissioners
The Johnson County Board of Commissioners is a seven-member board. Board members are elected to four-year terms by voters in their respective districts. They hold regular business sessions every Thursday, except observable holidays, at the Board of County Commissioners Hearing Room, 111 South Cherry, 3rd Floor, Olathe, Kan.
The Board holds public hearings and information meetings on wastewater projects and district creations. Normally, these meetings are advertised 10 days prior to the meeting date in the Olathe Daily News. Notices concerning wastewater issues are mailed 14 days prior to the meeting date to those property owners who are potentially affected .
We Are Partners Within Our Department - Leadership Team & Divisions
General Manager - Susan Pekarek
Susan Pekarek is the department's General Manager as of September 2016. Previously she was JCW's Chief Engineer and was responsible for leading engineering planning and the department's capital improvement activities, as well as overseeing all engineering functions in the department. She joined Johnson County Wastewater in 2001, and served as Managing Engineer - treatment/wastewater treatment projects in the Existing Infrastructure group, Operations and Maintenance Division, since 2002. Prior to 2001, Ms. Pekarek worked for Burns & McDonnell for four (4) years as an Environmental Engineer.
She earned a Bachelor of Science in Civil Engineering and a Master of Science in Civil Engineering (Environmental focus) from Kansas State University. She is a Kansas Registered Professional Engineer and has a Kansas Wastewater Treatment Operator, Class IV license. Ms. Pekarek is a member of the following professional organizations: KWEA (Government Affairs Committee Chair), WEF, the Water Environment Research Foundation (WERF), and Chi Epsilon Society.
Director of Customer Relations Division - Lisa Davis
Lisa Davis, Customer Relations director, previously served the department for five (5) years as User Charge Manager. She helped establish and oversee the growth of this vital section of the department.
The Customer Relations Division serves as a single source for all key customer service activities, including informational needs. It links business functions such as inspections, permitting, and system expansion activities as well as billing and collections. The ability for staff to meet peak workloads between the various functions and cross-train is enhanced by the creation of this division.