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Service Interruption: Phone issue ... | last updated: 12/16/2017 - 4:22pm | + read more

Johnson County is experiencing a phone outage today that is impacting some of our offices, however, emergency calls to 911 are not affected.  We are working to resolve the issue as quickly as possible, but do not have an ETA at this time. We will provide an update when the issue has been resolved and we apologize for any inconvenience this may cause our residents.


Dispatch Phone: 913-715-8267

Scheduler Phone 913-362-3500

Call Center Phone: 816-221-0660

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Transfer & Refund Policy

If you will be transferring, please ask for a transfer ticket when you board. This will allow you to transfer between routes or the Metro system. Transfers are valid for two hours. Transfers are not valid for round trips. Monthly passes are also good for a ride on the Metro system.

If any question is raised over validity of transfer, please pay fare and forward details to:

or Call: 816-221-0660
or by Mail:

1701 West 56 Highway
Olathe, Kansas 66061

RideKC is not responsible for lost or stolen bus passes. No refunds will be provided for unused passes. All sales are final.