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Mental Health

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Johnson County Mental Health Center

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Service updates related to COVID-19

Monday, March 23, 3:01 p.m.

Johnson County Mental Health Center is making the following adjustments in light of the stay at home order that will go into effect on Tuesday, March 24. These adjustments will continue to be reevaluated as new information becomes available.

1. All outpatient services will continue through phone or video. There are a few helpful steps you can take to prepare for a virtual appointment.

2. Individuals experiencing a mental health crisis or those supporting someone in crisis are encouraged to call our 24/7 crisis line at 913-268-0156. In-person crisis care is still available in our offices, but should be used only when phone is not an option or the situation demands an in person intervention.

3. A staff member will be screening individuals coming to our locations for symptoms of an illness. The screening will include a temperature check and a series of 4 questions. Clients who screen as being potentially ill will not be able to attend their appointment at that time and will be provided follow up plans. If the person is believed to be ill, but in crisis, the individual will be given a mask and escorted to a safe location for follow up.

4. Clients in need of a medication refill should call 913-826-4200 to see if their medication can be refilled over the phone. Some medications will still require face-to-face appointments.

5. Transportation services will continue to provide rides for essentials such as employment, medication, medical appointments and food.

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Johnson County Mental Health Center is the gateway to mental health in Johnson County, providing a wide range of mental health and substance abuse services to county residents. 

Click this Access Services button to learn how to access mental health services
Click to learn how to access mental health services.

Information and updates to service related to the coronavirus

The safety and well-being of our clients and staff is of utmost importance to us. Here are some of the ways we are communicating to help our clients in their recovery and, at the same time, reduce the spread of the coronavirus.


Steps at home

The simple steps of washing hands for at least 20 seconds, sneezing in your elbow or a tissue, refrain from touching your face or from touching others.

Medication refills available by phone for some clients

Through Friday, April 17 we will provide some medication refills by phone at 913-826-4200 in lieu of coming into our nurse clinic. All requests will be evaluated on a case-by-case situation, after nursing staff have reviewed your chart and consulted with providers. Clients who have not seen a provider for more than six months, had refills consecutively more than twice or are on a controlled medication will still need a face-to-face visit. All calls received before 3 p.m. will be returned the same day.

Resources for prevention at home and managing anxiety

It's Okay if You're not Okay with COVID-19

Preparing at home

CDC on Coping

Helping children cope with disasters

Children's reactions and parents' response

Helping kids cope with COVID-19 anxiety

Managing anxiety for adults

Resource for older adults and people with disabilities

More information

We will be consistently updating this page as more information becomes available or if there are any additional changes in our services. You can also visit jocogov.org/coronavirus for more information county-wide about the coronavirus.

If you have questions, call the Johnson County Community COVID-19 Hotline at 913-715-CV19(2819) 7 a.m. to 7 p.m. Monday - Friday.


Department News

Mental Health Center seeks participants for accreditation process
March 26, 2019

As a step toward accreditation, Johnson County Mental Health Center has invited CARF International, to send a team of professionals, called surveyors, to visit its site and evaluate its services for quality. The surveyors consult with staff members and interview people who use the provider’s services. Based on the surveyors’ review, the Mental Health Center may be awarded CARF accreditation for one or three years. In some cases, a provider may need to improve its services before it can become accredited.

As part of the survey, the surveyors will interview people who receive services, their families, our staff, and others. Some questions the survey team members might ask people are:

  • Do we provide a clean and safe setting?
  • Do you receive the services you need and want?
  • Are you treated with respect?
  • Do you take part in planning your services?
  • Are you told what you need to know about your services?
  • Are your questions answered in a way you understand?
  • Do you know where to go with questions or concerns?

If you would like to talk with one of the survey team members or want to learn more about CARF International, please let one of our staff members know. You may also contact CARF International directly.

Internet: carf.org/contact-us
E-mail: feedback@carf.org
Mail: CARF International, 6951 East Southpoint Road, Tucson, AZ 85756, USA 
Telephone: 520-495-7001
Fax: 520-318-1129

What is accreditation?
Accreditation is a process that demonstrates a provider has met standards for the quality of its services. CARF International establishes these standards to guide providers in offering their services and also uses the standards to evaluate how well a provider is serving people and how it can improve.

What do you do when you have a complaint?
Even the best providers will receive a complaint from time to time. If you have a concern about the services you are receiving, you can take several steps.

  • Tell a staff member about your concern and ask who can resolve it.
  • If you are unable to quickly resolve the concern, ask a staff member to tell you how to use the grievance process.
  • If you feel your concern is not resolved through the grievance process, you may want to contact the Protection and Advocacy agency in your state, province, or territory. You might also contact the governmental agency that is responsible for licensing the provider to operate.

CARF is not connected with or responsible for the administration, acts, personnel, property, or practices of providers with accredited services.

JoCo Commission Increases Co-Responders by Two
October 29, 2019

The Johnson County Commission has agreed to increase — by two — the number of mental health co-responders who work with police departments to handle emergency calls involving someone with a mental illness.

Prairie Village, Leawood and Mission Hills will share one new full-time position, and the other person will be assigned to Lenexa.


Johnson County 'grows the conversation' about suicide
November 20, 2018

"As Johnson County comes to terms with a recent wave of youth suicides, a local coalition is redoubling efforts in prevention, intervention and awareness."

Read more at: https://shawneemissionpost.com/2018/11/19/johnson-county-grows-the-conversation-about-suicide-75252 


Johnson County teen suicide report coming out
November 19, 2018

"Friday people will learn more about the number of deaths by suicide in Johnson County and what's being done to stop them.

The Johnson County Suicide Prevention Coalition will be having an open update at 8 a.m. Friday at the Johnson County Arts and Heritage Center."

See the video here: https://www.kctv5.com/news/johnson-county-teen-suicide-report-coming-out/article_291c49fc-e991-11e8-a91b-d7322c5af63f.html 

Teen Vaping is on the rise, and health experts say there's reason to be concerned
October 5, 2018

"It's not just a problem in high schools; it's a growing issue in middle schools, too."

See the video here: https://www.kmbc.com/article/teen-vaping-is-on-the-rise-and-health-experts-say-there-s-reason-to-be-concerned/23588001


24 Hour Emergency Services

Upcoming Events

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Mon, 03/30/2020 - 5:30pm

Mental Health Advisory Board

Tue, 04/07/2020 - 5:30pm

Mental Health Client Forum

Mon, 04/27/2020 - 5:30pm

Canceled - Mental Health Advisory Board

Tue, 05/05/2020 - 5:30pm

Mental Health Client Forum

Mon, 05/18/2020 - 5:30pm

Mental Health Advisory Board