Before requesting to start wastewater service, please contact your local water provider to start water service if you haven’t already done so. 

Once Johnson County Wastewater receives notification that water service has started in your name, we will begin invoicing for sewer service.

Johnson County Wastewater invoices for sewer service bimonthly (every other month) and the average of the County is 11,400 gallons. You can expect to receive your first wastewater invoice roughly 2-3 weeks after you receive your first water bill which will include your customer number.

After you receive your second wastewater bill give us a call and we can adjust the bill if under the county average, with at least 30 days of service.

If you have any questions, please contact customer service at 913-715-8500.

After you request to start wastewater service, please be sure to contact your local water provider to start water service, if you haven’t already done so.  Once Johnson County Wastewater receives notification that water service has started in your name from your water provider, we will begin invoicing for sewer service.

Johnson County Wastewater invoices for sewer service monthly based on exact use provided to us by your water purveyor. You can expect to receive your first wastewater invoice roughly 2-3 weeks after you receive your first water bill. 

If you need further assistance, please contact customer service at 913-715-8500.

After you request to transfer wastewater service, please be sure to contact your local water provider to transfer water service if you have not already done so. Once Johnson County Wastewater receives transfer notification from the water department a final bill will generate, and new service will begin at your new address.

Please note you may have a new customer number at your new address and your water history will follow you.

If you have any questions, please contact customer service at 913-715-8500.

In addition to requesting to stop wastewater service, please be sure to contact your local water provider to cancel water service if you have not already done so. Johnson County Wastewater will continue to bill for services until we receive termination notification from the water provider. 

Once Johnson County Wastewater receives the final water meter read a final bill will be generated.

If you need further assistance, please contact our customer service center at 913-715-8500.