2026 Community Survey
Most Johnson County residents are satisfied with quality of life and key county services, according to the 2026 community survey results.
The survey was administered in January and February 2026 to random households via mail. A total of 1,256 surveys were completed, resulting in a 95% confidence level in the survey findings.
The racial makeup of respondents closely aligned with the 2020 Census results: 85% identified as white, 9% Hispanic/Latino, 6% Asian or Asian Indian and 5% Black or African American. In addition, 59% of respondents were 45 years old or older, and at least 200 respondents came from each district.
Life in the County
Most residents were satisfied with life in Johnson County, giving high marks to the county as a place to live, raise children, work, play and retire. These ratings remain consistent from 2025 and stand significantly above the national average.
Respondents rated the county “excellent” or “good” as a place to…
- Live (94%)
- Raise children (94%)
- Work (87%)
- Play (82%)
- Retire (66%)
Perceptions of the County
Residents also have a positive perception of Johnson County: Nine out of 10 respondents are satisfied with quality of life in the county. Additionally, 90% are satisfied with the overall image of the county, and two-thirds are satisfied with ease of travel.
Residents continue to approve of public safety in the county as well. Nine out of 10 respondents are satisfied with the quality of public safety services, with this percentage more than 30% above the national average. The feeling of safety and low crime rate was the primary reason respondents said they live in the county.
Service Quality
When it comes to county services, most residents agree: Johnson County delivers. According to the survey, 78% of respondents are satisfied with county services overall, exceeding the national average by 35%. The quality of customer service from county employees (64%) also exceeded the national average.
These five services received the highest rates of satisfaction:
- Johnson County Park and Recreation District (86%)
- Johnson County Library (86%)
- Johnson County Emergency Medical/Ambulance Service (81%)
- Johnson County Emergency Preparedness/NotifyJoCo (81%)
- Johnson County Election Office (75%)
Priorities
Looking ahead, residents also noted their biggest priorities for Johnson County. Safety and education were at the top of the list, with more than half of respondents identifying these as the county’s top priorities for the next five years.
In the next 10-20 years, respondents found the availability of health and human services to be the most critical role for Johnson County Government, followed by high quality emergency services and coordination of public safety and law enforcement.
Respondents continue to emphasize emergency medical/ambulance service as the most important service to provide, followed by the Johnson County Election Office and Johnson County Emergency Preparedness/NotifyJoCo.