Customer Satisfaction Survey

The Johnson County Appraiser's Office continuously strives to improve its service. Please take a moment to complete this short survey to let us know whether you were satisfied with the service you received.

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Have you viewed the Appraisal video on our website?

Was the content easy to understand?

Which division of the Appraiser's Office handled your primary inquiry?

Commercial Real Estate

Was your interaction with the Commercial Real Estate division of the Johnson County Kansas Appraiser's office in-person, by telephone, or online?

What was the reason for your communication with the Commercial Real Estate division?

Did the Commercial Real Estate Appraiser answer your question or get you to the right person or department?

Was a report or information requested?

Questions	Excellent	Good	Average	Fair	Poor
How was the response time to your request?	Excellent	Good	Average	Fair	Poor
How was your experience with the Commercial Real Estate Appraiser which you corresponded?	Excellent	Good	Average	Fair	Poor
How was your experience with the Commercial Real Estate division?	Excellent	Good	Average	Fair	Poor

Residential Real Estate

Was your interaction with the Residential Real Estate division of the Johnson County Kansas Appraiser's office in-person, by telephone, or online?

What was the reason for your communication with the Residential Real Estate division?

Did the Residential Real Estate Appraiser answer your question or get you to the right person or department?

Questions	Excellent	Good	Average	Fair	Poor
How was the response time to your request?	Excellent	Good	Average	Fair	Poor
How was your experience with the Residential Real Estate Appraiser which you corresponded?	Excellent	Good	Average	Fair	Poor
How was your experience with the Residential Real Estate division?	Excellent	Good	Average	Fair	Poor

Support Services

Was your interaction with the Support Services division of the Johnson County Kansas Appraiser's office in-person, by telephone, or online?

Questions	Yes	No	N/A
Did the Support Services Specialist answer your question or get you to the right person or department?	Yes	No	N/A
Were you able to speak to an appraiser if you requested to?	Yes	No	N/A
Did you have questions about real property appeals processes in Kansas?	Yes	No	N/A
Did the Support Services Specialist contacted help you to understand how information from our office could be found? online or obtained from our office.	Yes	No	N/A
Was the Support Specialist able to help you better understand the appeals process?	Yes	No	N/A
Was a report or information requested?	Yes	No	N/A

Questions	Excellent	Good	Average	Fair	Poor
How was your experience with the Support Services Specialist which you corresponded?	Excellent	Good	Average	Fair	Poor
How was your experience with the Support Services Specialist division?	Excellent	Good	Average	Fair	Poor

Personal Property

Was your interaction with the Personal Property division of the Johnson County Kansas Appraiser's office in-person, by telephone, or online?

Questions	Yes	No	N/A
Was your interaction with the Personal Property division of the Johnson County Kansas Appraiser's office in-person, by telephone	Yes	No	N/A
Did the Personal Property Appraiser answer your question or get you to the right person or department?	Yes	No	N/A
Was the Personal Property Appraiser able to help you better understand the Personal Property filing and assessment process?	Yes	No	N/A
Was a report or information requested?	Yes	No	N/A
Was the Personal Property Appraiser able to provide the information you requested?	Yes	No	N/A

Questions	Excellent	Good	Average	Fair	Poor
How was your experience with the Personal Property Appraiser which you corresponded?	Excellent	Good	Average	Fair	Poor
How was your experience with the Personal Property division?	Excellent	Good	Average	Fair	Poor

Tax Abatement

Was your interaction with the Tax Abatement Administrator at the front counter, by telephone, or during a site visit?

Please write a short description of the subject of your call.

(i.e. My inquiry was about applying for an exemption.)

Questions	Yes	No	N/A
If the Tax Abatement Administrator could not assist you, were you able to find your answer with their assistance?	Yes	No	N/A

Questions	Excellent	Good	Average	Fair	Poor
How would you rate your experience with the Tax Abatement Administrator?	Excellent	Good	Average	Fair	Poor

What suggestions do you have on how the Appraiser's Office could better serve the public?

(Please feel free to comment here about your experience.)

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Customer Satisfaction Survey