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Coronavirus update

County services impacted by coronavirus (COVID-19)


Current information as of March 27, 2020

Johnson County Government buildings currently closed to the public or closed as of March 25:               

  • Airport Administration buildings for New Century AirCenter and Johnson County Executive Airport
  • County Administration
  • Elections Office
  • Elmore Center - Johnson County Developmental Supports
  • Johnson County Libraries
  • Johnson County Operations Center (Archives)
  • Johnson County Parks and Recreation facilities
  • Northcentral Multi-Service Center                          
  • Public Works
  • Sunset Building

Johnson County Government buildings that will allow public access for limited needs:

  • Emergency Communications Center
  • Health Services Building
  • Johnson County Courthouse
  • Johnson County Mental Health Center
  • Justice Annex
  • Northeast Offices (except Motor Vehicles)
  • Sheriff’s offices

Please note that these departments, agencies and offices will have staff available to serve the public via email, phone and web.

Automated Information Mapping System

The AIMS office is closed to walk-ins until the Stay at Home order is lifted. Contact AIMS via email or phone for mapper requests. For more information, see AIMS’ contact us page.

Appraiser's Office

Due to the Stay Home Order, the Appraiser’s Office is closed to the public. If property owners need to submit appeal documentation, they can do it either online at jocogov.org/dept/appraiser or they can place it inside the Appraiser’s Office DROP BOX located outside the front doors of the Sunset Drive Office Building where a member of our staff will retrieve it. The Appraiser’s Office is available to answer questions by calling 913-715-9000 during normal business hours.

Board of County Commissioners Office/County Manager's Office

Please contact us via email at CMO-AdminStaff@jocogov.org, or by phone at 913-715-0725.

To reduce the spread of COVID-19, the Johnson County Administration Building is closed to the public effective March 25, 2020. For the Thursday, March 26, 2020, Board of County Commissioners Meeting, the County Commissioners will not be physically present in the board hearing room and will be using Zoom, an online meeting tool, to conduct the meeting. Please watch the live broadcast of the meeting on Facebook Live or on our legislative information management site. We’ll also post the video on the legislative information management site after the meeting is finished.

During this time of health emergency, we will also be prudent with our business agenda, deferring action when feasible, and we will not be accepting public comments during the meeting.

If you have information or comments related to any item on our agenda that you would like to have presented to the commissioners, we encourage you to submit that information in writing. If you wish to submit information, please email those comments/statements to the BOCC-Clerk@jocogov.org before noon on the Wednesday, before the Thursday BOCC meeting. Comments received by noon will be shared with the entire board prior to the meeting. If you are unable to email the comments, you may call the following number, and we will record your information: 913-715-0424.


The Department of Corrections is not currently conducting face-to-face visits. If you have questions, please call 913-715-4524 or email Cor-Admin@jocogov.org. Please take any deliveries to Youth & Family Services at 920 W. Spruce, Olathe, KS 66061.


Up-to-date information is available at courts.jocogov.org.

Developmental Supports

Visit Johnson County Developmental Supports for the latest information.

District Attorney

If you have a traffic ticket from the Highway Patrol or Johnson County Sheriff’s Office and have been ordered to appear in court in March or April, you can contact the District Court and ask for a continuance to a later date. You can resolve the ticket by calling the Johnson County District Attorney’s Office at 913-715-3011.


The public will be able to access Election Office services online at jocoelection.org.

Any registered voter in Kansas can request a ballot by mail for any reason. In Johnson County, voters can apply for a ballot by mail in two ways:

Voters with a permanent illness or disability may apply for permanent advance voting status and automatically receive a ballot by mail for all elections.

While the Johnson County Election Office is preparing for an increase in voting by mail, any changes to the voting process itself would require action by the Kansas Secretary of State’s Office.

For assistance, please contact the Election Office at 913-715-6800 or election@jocoelection.org. For more information and updates: jocoelection.org/COVID-19.

Emergency Management Division

Please contact emergency management by phone 913-782-3038, email emc-em-staff@jocogov.org, or utilize online services jocogov.org/em. Cloth mask donations can be dropped off at the MED-ACT station at 205 E. Flaming Rd., Olathen from Monday - Friday, 8 a.m. to 5 p.m.


Please use online services or contact staff at 913-715-1100, Monday - Friday; 8 a.m. to 5 p.m., or email FAC-FACILAD@jocogov.org. Please take deliveries to the dock on the south side of the building. There is a phone there to notify staff.

Household Hazardous Waste Facility

The Johnson County Household Hazardous Waste facility is still open and taking new appointments. If you do make an appointment, please be aware of the following:

  • Until further notice the Free Store will be closed to the public.
  • Paint can still be purchased through our paint recycling program but residents must follow social distancing guidelines, and only one resident at a time will be allowed to purchase paint.
  • Residents are required to stay in their cars while dropping off waste. Johnson County staff will unload your vehicle.
  • Staff and residents are being instructed to observe the six-feet social distance recommendation.
  • Staff always wears safety glasses and protective gloves.
  • Drop offs are conducted in the open air and not in confined spaces.

Health and Environment

As of March 24, 2020, the Johnson County Department of Health and Environment is offering limited services at the Olathe clinic (11875 S. Sunset Drive):

  • Monday, Tuesday, Wednesday, 8 a.m. to 12 p.m. - Immunizations and prenatal appointments only
  • Monday, Tuesday, Wednesday, 1 p.m. to 4 p.m. - Immunizations, contraception services (birth control pill pick-up and Depo-Provera injections), and STD testing and treatment for symptomatic individuals only
  • Thursdays, 8 a.m. to 4 p.m. - Immunizations and prenatal appointments only
  • Fridays, 8 a.m. to 2 p.m. - Immunizations, contraception services (birth control pill pick-up and Depo-Provera injections), and STD testing and treatment for symptomatic individuals only

Well-woman exams, employment physical exams, and routine STD screenings are not available at this time.

Individuals coming in during walk-in hours will be asked to wait in their vehicles until the time to be seen. They will receive a call or text when staff is ready to see them.

Please do not come to the Johnson County Department of Health and Environment if you have a fever, cough, and/or shortness of breath.

Johnson County WIC Services Now Available Without Physical Presence
Physical presence requirement waived effective Monday, March 23, 2020
During the COVID-19 pandemic, the WIC clinics in Johnson County continue to operate. Current participants will continue to receive WIC benefits and new applicants will be assessed, certified and issued benefits.

Clinic operating hours and staff availability will be subject to local and state orders related to the pandemic. Currently, the Johnson County WIC clinics are operating on the following
days and times: Monday-Friday 8 a.m. - 4:30 p.m. Normally, participants and applicants of the program must be physically present to receive services. Effective Monday, March 23, 2020, the USDA and the Kansas State Agency waived the physical presence requirement. This waiver applies to areas in which WIC clinics have been closed to the public or in areas that are under a current stay at home order. The physical presence waiver will also be used for those persons who are under quarantine, whether voluntary or involuntary.

WIC appointments may now be conducted using telephone, computer and other technology. Clinic staff will assess and certify applicants for eligibility and will issue food benefits remotely to those determined eligible. Applicants and current participants should contact the WIC clinic to find out what options are available. In Johnson County call 913-826-1302.

Food benefits are purchased at approved grocery stores using an e-WIC card. Cards and program information may be issued to participants through a controlled physical pick up,
such as a curbside pick-up process or cards and information may be mailed directly to participants.

WIC services include providing supplemental food benefits, nutrition education, breastfeeding support, and referrals to health and social services. Currently, each woman
and child receive healthy foods, including fresh fruits and vegetables with a retail value of about $37 per month and about $41 per month respectively. Infants who are not breastfed 
and receive infant formula receive infant formula with a retail value of approximately $152 per month.

Environmental Division
The environmental division will continue to operate during normal business hours at this time and all business will be conducted by email and phone. Please call 913-715-6900 for details.

Yard waste and bulky item collection changes due to COVID-19

Human Resources

We will only conduct face-to-face appointments with employees on a limited basis. If you need to contact our staff, call 913-715-1414. Anyone interested in career opportunities with Johnson County Government may view open positions and apply at jocogov.org/careers.

Human Services

For the safety of our staff, volunteers and the public, the Human Services department will be meeting with individuals by appointment only.

Visit the Human Services pages for specific information about Human Services programs and services, such as Area of Agency on Aging, Housing Authority and Volunteering.

If you have any questions, please call:

K-State Extension

Extension office doors will be closed March 19 - April 23. But you can still connect and contact us! If you have a lawn or garden question, please email garden.help@jocogov.org or call 913-715-5050. All other questions, please call 913-715-7000 or visit our website at johnson.k-state.edu.

Law Library

The Johnson County Law Library is closed to the public and attorneys. However, limited services are available via email from 9 a.m. to 4 p.m., Monday through Friday at JOCOLawlib@gmail.com.

Legal Department

Johnson County District Court Codes Enforcement Docket, regularly scheduled for the last Friday of the month at 9 a.m., is canceled and all cases will be continued to May 29, 2020.

Johnson County Library

Visit the Johnson County Library website.


Our business office staff are ready to assist you! Call 913-715-1950 or email ems-web@jocogov.org. We do accept patient payments online at emsbilling.com/patient.

Mental Health Center

All outpatient services will continue through phone or video.

Individuals experiencing a mental health crisis or those supporting someone in crisis are encouraged to call our 24/7 crisis line at 913-268-0156. In-person crisis care is still available in our offices, but should be used only when phone is not an option or the situation demands an in person intervention.

A staff member will be screening individuals coming to our locations for symptoms of an illness. The screening will include a temperature check and a series of 4 question. Clients who screen as being potentially ill will not be able to attend their appointment at that time and will be provided follow up plans. If the person is believed to be ill, but in crisis, the individual will be given a mask and escorted to a safe location for follow up.

Clients in need of a medication refill should call 913-826-4200 to see if their medication can be refilled over the phone. Some medications will still require face-to-face appointments.

Transportation services will continue to provide rides for essentials such as employment, medication, medical appointments and food.

Motor Vehicle Offices

Johnson County Motor Vehicle Offices, including dealer/fleet services will be closed to the public beginning Wednesday, March 25, 2020.  The locations of the offices closed to the public are:

  • Mission Motor Vehicle Office, 6000 Lamar Avenue
  • Olathe Motor Vehicle Office, 782 N. Ridgeview Road
  • Dealer/Fleet Service located at the County Administration Office in Olathe, 111 S. Cherry Street, Suite 1500

On Monday, March 23 the Governor signed Executive Orders No. 20-12, which include extending deadlines for vehicle registrations and renewals. This order will remain in effect until the Disaster Emergency proclamation expires. Once the proclamation expires vehicle registrations and renewals must be completed within 60 days.

During this time, customers can renew their vehicle registrations online or by mail. Online renewals are completed at https://ikan.ks.gov. To renew by mail, customers may send a check, money order or cashier’s check along with valid proof of insurance to Johnson County Motor Vehicle, PO Box 29192, Shawnee Mission, KS  66201.

Duplicate title and secure title applications with check payment can be mailed to Johnson County Motor Vehicle, PO Box 29192, Shawnee Mission, KS 66201.

Disabled placard applications, vehicle lien releases, address changes or registration reprints may be emailed to the address below.

Residents can be assured that this order will provide leniency for them during this time. For questions please email dmv@jocogov.org or call 913-826-1800.

Park & Recreation District

Visit JCPRD.com for the latest information.

Planning, Development & Codes

Please use online services or contact staff by phone at 913-715- 2200 for Planning and Codes and 913-715-2233 for Contractor Licensing.

Public Works

Concerns regarding the coronavirus (COVID-19) are at the forefront for everyone. Public Works has reviewed the services we provide and determined there will be no disruptions, at this time. Our employees will continue to work hard at maintaining safe infrastructure in the unincorporated area. If this situation changes, we will communicate accordingly. For everyone's safety, we ask that you refrain from coming into our office, if possible, and instead call us at 913-715-8300. For Noxious Weed please call 913-715-8358.

Records & Tax Administration

Customers may call our office at 913-715-5000. Please submit all recordings through mail or approved e-file. Email RTA-Appointments@jocogov.org to set up an appointment.

Transit (RIDE KC)

Get latest information about out how conoravirus is affecting the county's public transportation system, RideKC.

Treasury & Financial Management

For property tax questions, call 913-715-2600. For financial management questions, call 913-715-0525. Additional resources are available online at jocogov.org/TFM.


For help with your wastewater service, billing or paying your bill, call 913-715-8590. JCW’s dropbox, located outside on the left side as you enter the parking lot, can be used to drop off payments and other correspondence. JCW’s customer self-service portal provides online assistance at jcw.org. For help with permits and inspections call 913-715-8520. For online assistance, please visit mygovernmentonline.org. For sewer expansion and development questions, call 913-715-8532. For JCW deliveries (Sunset Suite 2500), call 913-715-8520.



If you have virus-related questions, call the Johnson County Community COVID-19 Hotline.

Staffed by school nurses from across Johnson County.
913-715-CV19 (2819)
Monday - Friday, 8 a.m. - 5 p.m.

Non health-related questions, should be directed to:

Johnson County Call Center

Monday - Friday, 8 a.m. - 5 p.m.

State Stay at Home Order

Questions about the state’s stay at home order can be emailed to KEFF@ks.gov.

Child Care Licensing COVID-19 Hotline

Monday - Friday, 8 a.m. - 5 p.m.

Kansas Department of Health and Environment

1-866-534-3463 (1-866-KDHEINF)
Monday - Friday, 8 a.m. - 7 p.m.
Saturday, 10 a.m. - 2 p.m.
Sunday, 1 - 5 p.m.