By Andy Hyland

Do you need to obtain a vehicle registration, license plate or title? Johnson County has two offices in Mission and Olathe that provide these services, and here are a few tips to help you get what you need.

Check to see if your transaction can be handled without an office visit.
The Johnson County Motor Vehicle Offices are currently experiencing high customer traffic, and the office’s waitlist and appointments are filling quickly. Many transactions can be handled online or by mail without the need for an office visit, including vehicle renewals, address changes, disabled placards, refunds, lien releases and replacement titles. If you are looking to complete one of these services, check jocogov.org/motorvehicle before visiting the office.

To obtain service, go online to get a virtual spot in line or to set an appointment.
The virtual waitlist opens each weekday at 6 a.m., and spots fill quickly. Visiting dmv.jocogov.org soon after the virtual waitlist opens is your best option for obtaining a spot in line. Those who walk in to a Motor Vehicles office are not guaranteed a spot once the waitlist reaches capacity, so the office strongly recommends joining the online waitlist before arriving.

Plan ahead – don’t wait until the last minute.
The best way to ensure you get the services you need before your due date is to give yourself plenty of time to set an appointment or to join the virtual waitlist. Also, be sure to check online to ensure you have the documents you need after you set a time to come to the office.

If you can’t obtain service on the first try, here are some steps to follow.
First, you can try again later. The waitlist may reopen throughout the day if capacity allows. Check back periodically, as availability can change. Second, try booking an appointment. Appointments open 30 days in advance and may become available if others cancel or don’t confirm. Finally, if you are able to go to either office, try checking availability at both the Mission and Olathe offices.

Andy Hyland is assistant director of the Johnson County Department of Communications & Engagement.