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How does the queuing system work?

In addition to getting in line at Motor Vehicle in person, you can also check-in online through our website or check-in by phone. Note: If the estimated wait time exceeds our hours of operation (M-F 7:30 am-4:30 pm), you will not be able to check-in online or by phone until the following business day.

  • To check-in online:
    • Choose a Motor Vehicle location, Mission or Olathe, on our home page, under the "Get In Line at Motor Vehicle" heading.
    • Read through the Information Disclaimer and accept or decline.
    • Choose a language, English or Spanish.
    • Enter your cell phone number, be sure to include the area code, then push Next.
    • The next screen provides a brief explanation of what to expect. Please take time to read this screen.
    • Continue to printable confirmation.
       
  • To check-in by phone:
    • Dial phone number 1-888-9-JOCO-KS. (1-888-956-2657)
    • Choose which location you would like to check into by pressing “1” for Mission or “2” for Olathe.
    • Choose your language by pressing “1” for English or “2” for Spanish.
    • The automated voice will give the current estimated wait time for the location selected and will tell you to press “1” if you would like to join the line.
    • The last four digits of the phone number you are calling from will be your ticket number.