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Emergency Services

24-Hour Emergency Services: 913-268-0156
During daytime business hours call: 913-826-4200

Johnson County Mental Health Center maintains professional clinical staff on duty 24-hours-a-day to provide mental health emergency services. The Mental Health Center’s crisis / emergency services are primarily provided by the following service components:

Access Team – The access Team offers Open Access, same day walk-in comprehensive intake evaluations offered by trained licensed mental health clinicians for persons seeking immediate treatment and mental health care.  Same day access dramatically decreases the waiting time for initial assessment, evaluation and treatment. Upon completion of a full evaluation by a licensed therapist, consumers may be referred for a follow up appointment for case management, therapy and/or medication services in one of our three locations.

Open Access is available Monday through Friday from 9am to 2pm in the Shawnee office located at 6440 Nieman Road and in the Olathe office located at 1125 West Spruce.

After-Hours Team – Afterhours is the primary point of contact for all mental health emergencies occurring during evening, nighttime, weekend and holiday hours.  Licensed mental health clinicians provide telephone and limited on-site response to emergencies as well as provide consultation and guidance to hospital emergency departments, law enforcement officers and various other community agencies in addressing mental health emergencies.  Afterhours answers the 24-hour crisis line during evenings, weekends and holidays.  Afterhours clinicians also facilitate mental health reform screens, crisis intervention assessments and juvenile detention suicide watch assessments.

Mobile Crisis Response Team (MCRT) - MCRT provides mobile mental health crisis services during business hours Monday through Friday.  MCRT is comprised of licensed clinicians and crisis case managers who are dedicated to resolving emergency situations by providing brief and intensive services with the goal of reducing the need for hospitalization.  MCRT provides community based interventions as well as answers the 24-hour crisis line during business hours.  MCRT staff routinely provides consultation and guidance to law enforcement personnel, hospital staff, court personnel, as well as various community agencies in an effort to ensure the emergent mental health needs of Johnson County residents are met.  MCRT clinicians facilitate mental health reform screens, PASRR screens, resident reviews and Crisis Intervention Assessments.  MCRT staff also provide liaison services to the state hospital, RSI and the Adult Detention Center.  

Mental Health Co-Responders - The Mental Health Co-responder Program embeds a mental health clinician from JCMHC within most local police departments.  The programs goal is to provide the right intervention at the right time in an effort to decrease unnecessary admissions to jail, emergency rooms and inpatient psychiatric units.  The Co-responder’s primary responsibility is to respond on scene with a law enforcement officer on calls when mental illness is identified as a possible factor.  The Co-responder will work with Crisis Intervention Team (CIT)  trained officers in providing community based interventions as well as follow up and referrals.  The co-responders hours are from 2:00pm to 10:00pm Monday through Friday.

Crisis Recovery Center (CRC) – CRC is a licensed ten bed, crisis residential facility staffed 24/7, 365 days per year.  CRC provides support and supervision in a safe environment to those in psychiatric crisis as an alternative to hospitalization.

For more information, please contact our Customer Care Center at 913-826-4200.