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Phone: 913-715-8500

11811 S. Sunset Drive, Suite 2500, Olathe, Kansas 66061

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About Us: Overview

JCW Organization Chart


Johnson County Wastewater is responsible for the safe collection, transportation, and treatment of wastewater generated by residential, industrial, and commercial customers. As you will learn in exploring our website, Johnson County Wastewater's employees work as a team in partnership with residential and commercial customers, the Johnson County Board of Commissioners, and county management, in many ongoing projects. The aim is to automate and improve processes at Johnson County Wastewater to enhance the utility's mission:

Protecting our environment * Serving our customers * Enhancing our communities

Who We Are

Johnson County Wastewater is a county department that operates under the direction of the Johnson County Board of Commissioners, the County Manager, and the Deputy County Manager. The department has five organizational divisions:

  1. Asset Management, Planning, and Public Project
  2. Business Operations and Planning
  3. Customer Relation
  4. Operations and Maintenance
  5. Water Quality Laboratory

Each division performs unique tasks, but all work together toward one goal.

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Our Mission Statement

Protecting our environment

Serving our customers

Enhancing our communities

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Our Leadership Philosophy Statement

Leadership is a responsibility shared by all. The work of leadership is to inspire and empower each other, demonstrating Johnson County Wastewater's Core Values, using everyone's strengths to achieve our Mission and Vision as a team.

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Our Vision Statement

Johnson County Wastewater seeks to be locally respected and nationally recognized for excellence in:

  • Water quality
  • Customer service and stakeholder satisfaction
  • Responsible and sustainable use of resources
    • Natural
    • Human
    • Financial

We pride ourselves on maintaining a positive work environment that:

  • Provides training and education
  • Empowers employee productivity, innovation, and transfer of knowledge
  • Emphasizes safe work habits and practices

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What We Believe - Our Core Values

  • Creativity
    • We encourage employee innovation, seek continuous improvement, and embrace learning opportunities.
  • Humor
    • We will laugh with one another, use humor in a sensitive manner, and recognize and celebrate our accomplishments.
  • Respect
    • We value our diverse backgrounds and cultures, each other's contributions, and ideas from various perspectives.
  • Integrity
    • We demonstrate trustworthiness by being truthful, openly sharing information, and taking responsibility for our actions.
  • Service
    • We embrace public service as a personal commitment of our talents to the benefit of the people we serve.

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Our Goal and Role

The goal of wastewater treatment in any community is to eliminate disease-causing bacteria and to protect the environment for human and aquatic life. Before modern methods of wastewater treatment were introduced, the spread of life-threatening diseases was common in most communities across the country. Johnson County Wastewater's role in the county is to ensure that our streams, rivers, and lakes are free from disease-causing bacteria and viruses that are harmful to the public health. As we learn more about the importance of protecting our natural resources, wastewater treatment becomes an obvious defense against water pollution.

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Vital Statistics About Johnson County Wastewater

These figures are derived from the department's 2015 Annual Report.Updated figures are available during the first quarter each year.

  • Johnson County Wastewater provides sanitary sewer service to more than 400,000 people throughout the County.
  • The wastewater system covers a service area of more than 172 square miles and 16 cities.
  • Johnson County Wastewater operates a total treatment capacity of nearly 64 million gallons per day.
  • Johnson County Wastewater processed an average of 18.5 billion gallons of wastewater in 2015, equivalent to filling Kansas City’s Sprint Center more than 87 times.
  • In 2015, Johnson County Wastewater had a 99.89 percent compliance rate with regard to Nattional Pollutant Discharge Elimination System (NPDES) limits. Of a possible 2,724 violations, the department recorded only three violations for the year. 
  • In 2015, Johnson County Wastewater's active account base of more than 139,000 was composed of:
    • 5,994 commercial accounts (4.27 percent)
    • 113 industrial accounts (0.08 percent)
    • 17,228 multi-family accounts (12.38 percent)
    • 115,843 single-family residential accounts (83.28 percent)
  • In 2015, Johnson County Wastewater issued 1,348 connection permits (257 commercial and 1,091 residential), comparable to 2006-2007.
  • Johnson County Wastewater is big business with the replacement value of more than 5,600 aboveground assets, including six major treatment plants and 31 pump stations. Underground assets include more than 2,250 miles of sewer line, including approximately 58,000 manholes, approximately, 24 miles of active low-pressure sewers, and 42 miles of active force mains. The estimated replacement value of the entire system is more than $2 billion. The miles of sewer lines would span the distance between Johnson County's Administration Building in Olathe to New York City and back.
  • The department's total operating fund in 2015 was $51,855,064. Of that amount, Operations and Maintenance accounted for $41,018,804.
  • In 2015, the department ended the year with connection fee revenue of $7,281,262.28. This figure is an increase of nearly $1.4 million since 2014.
  • The co-generation facility located at the Douglas L. Smith Middle Basin Wastewater Treatment Facility produced 37 percent of its power needs. The department has seen an increase in gas production due to processing more fats, oils and grease and other food processing wastes.

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Important Contact Numbers

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Resident feedback is very important to us. Let us know what you think about our website and/or if you have ideas for how we can improve resident communications. We welcome your comments and suggestions regarding our website.