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Mental Health

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Emergency Services

24-Hour Emergency Services: 913-268-0156
During daytime business hours call: 913-826-4200

Johnson County Mental Health Center maintains professional clinical staff on duty 24-hours-a-day to provide mental health emergency services. The Mental Health Center’s crisis / emergency services are primarily provided by the following service components:

Access Team – The access Team offers Open Access, same day walk-in comprehensive intake evaluations offered by trained licensed mental health clinicians for persons seeking immediate treatment and mental health care.  Same day access dramatically decreases the waiting time for initial assessment, evaluation and treatment. Upon completion of a full evaluation by a licensed therapist, consumers may be referred for a follow up appointment for case management, therapy and/or medication services in one of our three locations.

Open Access is available Monday through Friday from 9am to 2pm in the Shawnee office located at 6440 Nieman Road and in the Olathe office located at 1125 West Spruce.

After-Hours Team – After-Hours provides mobile mental health crisis services 24 hours a day, 365 days a year.  This team is the primary point of contact for all mental health emergencies occurring during evening, nighttime, weekend and holiday hours. Licensed mental health clinicians working onsite provide telephone and on-site response to emergencies and provide consultation and guidance to Hospital Emergency Departments, Law Enforcement Officers and various other community agencies in addressing mental health emergencies.   After-Hours answers the 24-Hour Crisis Line during evenings, weekends, and holidays.

Mobile Crisis Response Team (MCRT) - MCRT provides mobile mental health crisis services Monday through Friday from 8:00 a.m. to 5:00 p.m.  Specially trained to resolve emergency situation, the team comprised of licensed clinicians and crisis case managers, respond to crisis calls in the community, providing brief and intensive services, reducing the need for hospitalization.  MCRT answers the 24-Hour Crisis Line during business hours.

Crisis Recovery Center (CRC) – CRC is a licensed ten bed, crisis residential facility with full-time staff, who provide support and supervision in a safe environment as an alternative to hospitalization.

For more information, please contact our Customer Care Center at 913-826-4200.

24 Hour Emergency Services