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Mental Health

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Client Rights and Privacy Information

The Johnson County Mental Health Center provides an information booklet about clients rights, responsibilities, Notice of Privacy Practices For Protected Health Information and the Health Insurance Portability and Accountability Act (HIPPA) of 1996.

Notice of Privacy Practices - January 2017  (PDF)
Notice of Privacy Practice Spanish Version January 2017

Client Rights, Responsiblities Brochure January 2017
Client Rights, Responsiblities Brochure Spanish Version January 2017

Non-Discrimination Statement January 2017 (multiple languages)

FAQ

If I come for mental health treatment who would I see?
To begin services, you may come to our Open Access Clinic located in both our Olathe and Shawnee offices, Monday through Friday, 9-2pm.

How much will it cost me? 
We offer a sliding fee scale for Johnson County residents. Before your first appointment we will determine your fee based on household income, family size, and financial obligations. Please bring in proof of residency and any income information you have to assist in setting this fee during your first appointment.

Will my insurance cover the cost of counseling, other services? 
Your health insurance may cover a portion of our services. As part of the initial assessment you will learn what your particular insurance may cover.

What hours are you open? 
Operating hours are 8am to 5pm on Monday,Wednesday and Friday.  Operating hours are 8am to 7pm on Tuesday and Thursday. Therapy and med clinic services from 5-7pm by appointment only. 

What happens if someone I know has a mental health emergency during other times? 
Crisis services are available 24 hours a day. Nighttime, weekend and holidays emergency services are available by calling 913-268-0156.

How long will I have to come in for treatment? 
While treatment times may vary for each individual, after your first appointment your mental health professional can provide you with an estimate of the time required to address your particular concerns. Lenght of service will vary based on services needed, goals being addressed and barriers to goals you wish to achieve.

What kind of therapy do you provide?
We offer a wide range of both individual and group therapy services including CBT, DBT, EMDR, etc.   All therapy services are provided with using a solution focused brief therapy framework.  Therapy services are targeted towards an identified goal and to get you to where you have the skills needed to handle similar issues on your own without the need for mental health services.

Is there any information I need to bring to my therapy session?
To assist you with this please view the following PDF document.

Will I have to take medication? 
Our staff will advise you as to what types of treatment or services may be helpful to you. You can choose to decline any treatment including medication.

What if my family member needs the srvice but isn't willing to come in to the office?
In some cases, individuals struggle with understanding their symptoms and how services might be helpful to them.  If this is the case, we have staff  that can assist in trying to engage individuals in the community and encourage them to participate in services.  Ultimately, the client needs to participate in services for it to be effective and beneficial in meeting their needs.  Individuals do have the right to not participate in services if they chose not to.
 

 

Just in Time Medications

To improve our Medication Services, a new procedure called "Just in Time" (JIT) medications has been established to increase timely access to medical services. Below are the anticipated outcomes and enhancements to our Medication Services: 

  • Increased access to Medication Services.
  • Creates a “same day” opportunity for medication management.
  • Increases engagement and adherence.
  • Allows more time for client care.
  • Increases performance of psychiatric staff and allows for planned downtime.
  • Reduces no-shows and cancellations for psychiatric encounters.
  • Eliminates calling in medications when consumers fail to show-reducing crisis encounters.

Following your appointment, you will be given a reminder card and instead of scheduling a follow-up appointment, the reminder card will let you know when to call Johnson County Mental Health Center to schedule your next appointment. When you call, your appointment will be scheduled within 10 business days.  Additionally, you will not be able to call in and request medication refills if you miss an appointment. Instead, you can walk-in between 9 am – 2 pm any weekday to be seen for follow-up medications services and refills. 

JIT med card

A complete FAQ document has been prepared regarding Medication Services.  If you have additional questions, please contact the customer care center, (913) 826-4200.  

 

Open Access

In an effort to improve access to services, Open Access has been expanded to multiple locations within the county.  There is now a location to serve the southern part of the county at our Olathe office and a location to serve the northern part of the county at our Shawnee office.  New clients utilize open access as the initial point of contact for services.  Open access offers same day, walk-in intake assessments and treatment provided by a Licensed Mental Health Professional (LMHP) for persons seeking immediate treatment and mental health care.  Open Access is available Monday through Friday from 9:00 am to 2:00 pm at the Olathe and Shawnee Offices.

Olathe Office                     Shawnee Office

1125 W. Spruce                 6440 Nieman Road

Olathe, KS 66061              Shawnee, KS 66203

Individuals accessing services are asked to bring in insurance cards and/or proof of finances, photo ID and proof of Johnson County residency so we can quickly determine sliding scale fees for service.

Proofs of ID          Intake Packet

For more information, please call 913-826-4200.

24 Hour Emergency Services
913-268-0156