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Phone: 913-715-1950

11811 S. Sunset Drive, Suite 1100, Olathe, Kansas 66061

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Billing Process

Med-Act provides ambulance transportation to area hospitals for emergency situations.  We bill for these services. Our billing rates include an all inclusive base rate and a per mile charge from the scene to the hospital. Our average charge is $515.  As a convenience to our patients, we collect the patient  billing information including Medicare/Medicaid and insurance at the time of the service.  We contract for billing services with Digitech Computer, Inc which files claims directly with the appropriate payers.  When we are unable to obtain insurance information at the time of service, Digitech will contact the patient to obtain this information. We exhaust all insurance, including appeal processes, before billing the balance due to the responsible party.  The balance may include the deductible, co-pay, or other amounts not covered by insurance.  

The patient's ability to pay for ambulance transportation should never be a reason to not call 9-1-1. Med-Act is committed to working with our patients regarding their ability to pay.  Please contact Digitech toll free at (888) 519-3444 if you need to make payment arrangements, have any questions regarding your bill, or to provide insurance information. 




Billing Inquiries:

    Call Toll Free (888) 519-3444 Monday - Friday 9:00am - 5:00pm CST

    Email our Billing Service

Pay Online:

     Johnson County MED-ACT accepts VISA, Mastercard, & Discover Credit Cards. Most Health Savings Plan cards and Flexable Spending expense cards that have one of these logos and do not require a PIN are accepted through the pay online option.
     Pay Ambulance Bill Online

To Provide Insurance Information:

    Call Toll Free (888) 519-3444 Monday - Friday 9:00am - 5:00pm CST   

    Complete the back side of you invoice and mail to Med-Act, 11811 S. Sunset Dr. Suite 1100, Olathe KS 66061

To Request Medical Records:

    Submit a  HIPAA compliant Medical Release of Information Form to Med-Act, 11811 S. Sunset Dr. Suite 1100, Olathe KS 66061 or fax to our secured fax line (913) 715-1989.

    Med-Act may take up to 30 days to process your request, however, requests are typically processed within 7 days.  Archived records may take longer.  Our Medical Release of Information Form can be found Here.

    Please contact the Med-Act Business Office at (913) 715-1950 Monday - Friday 8:00 a.m.- 5:00 p.m. with any questions or you need help obtaining the Medical Release of Information Form.


If this is an emergency,
please call 9-1-1