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Human Services

Central Office: 913-715-8800

11811 S. Sunset Drive, Suite 1300, Olathe, Kansas 66061

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Accessibility Services

The Accessibility Program advocates for full access to all aspects of Johnson County life for individuals with a disability. We provide case management, in-home services, disability awareness, and other services listed below. 

Additional services, resources, and support groups are listed by category in the Aging & Accessibility Directory, where the categories Disability Services or Support Groups may be especially helpful for the services you need. 
Also see My Resource Connection for service listings.

Accessibility Program Staff
Johnson County Human Services
11811 S. Sunset, Ste 1300
Olathe, KS 66061
(913) 715-8916  Voice

1-800-766-3777 TTY

Case Management - Case management is assisting persons with a disability in assessing needs, finding available resources; and connecting them with those resources so they can live as independently as possible. Case management services for individuals with disabilities under age 60 may include:

  • assisting with applications for Social Security disability benefits, supplemental security income, food stamps, Medicaid, and other state, federal, and local services.
  • providing lists of housing options including Section 8 and HUD properties.
  • providing information on job placement agencies or helping with applications for vocational rehabilitation services.
  • locating transportation options
  • helping individuals access programs to make their home or apartment more accessible. (See Housing - Minor Home Repair Program.)

In-Home Services - A variety of in-home services is available to Johnson County residents with a disability who are 59 years of age or under to enable independent living.

  • Homemaker services help you maintain the cleanliness of a home, such as dusting, vacuuming, mopping floors, laundry, changing bed linens, and cleaning bathrooms. Services are usually a couple of hours of home care weekly or every other week.
  • Meals on Wheels offers meal subsidies to individuals with a disability who qualify as needing this service. A hot noon meal is provided Monday – Friday.
  • Co-pays based on your monthly income and waiting lists may apply. Call for more information.

Sign language interpreting is available to any deaf or hard-of-hearing person doing business with the county and the district courts.  Human Services does not have on-site sign-language interpreters.   Please see information below about our Ubi-Duo communication devices available at the Human Services offices in Olathe and Lenexa.

The county department where you are conducting business is responsible for securing and paying for interpreting services. The district court is also responsible for securing and paying for interpreting services.  It is the deaf individual’s responsibility to inform the county department or the court that he or she is deaf and requires a sign language interpreter.  County departments require at least 48-hour notice (two business days) when requesting an interpreter.   Departments may be able to accommodate last-minute requests, but cannot guarantee that an interpreter will be available.

Telecommunications Access Program (TAP) - Helps Kansans with a disability use their home telephone independently.

  • Equipment Program - Provides visual signaling equipment such as adaptive doorbell and phone light flashers and smoke detectors with strobe lights for those who meet income guidelines. See Housing - Minor Home Repair Program.
  • Ubi-Duo Communication Device for the Hearing Impaired  is available at Johnson County Human Services offices in Olathe and Overland Park for hard of hearing or deaf citizens wishing to conduct business with Human Services.  The UbiDuo communication device enables face to face communication between deaf or hard of hearing people and hearing people, without the usual barriers.  The UbiDuo system uses two small computers that each feature a keyboard and a split screen to show the typed conversations of the two participants, in real time, during a face-to-face meeting.  "Ubi" (pronounced “you bee”) stands for 'ubiquitous' – meaning ‘everywhere’ + "Duo" – for ‘two people or two things’.  The system removes language barriers, is easy as texting or e-mail, and something people like once they try it.  
  • Video Phone Access - The Accessibility Program offers video phone service to the deaf and hard-of-hearing community. Through the video phone, an individual can call a video relay interpreter or other video phone users. This allows deaf and hard-of-hearing people to use sign language with a video camera to communicate either to a video relay interpreter who will contact the hearing individual and interpret the phone call or directly with another video phone user. Hours of operation are 9:00 a.m. - 4:00 p.m., Monday through Friday.