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Human Services

Central Office: 913-715-8800

11811 S. Sunset Drive, Suite 1300, Olathe, Kansas 66061

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Accessibility Services

The Accessibility Program advocates for full access to all aspects of Johnson County life for individuals with a disability. We provide case management, in-home services, disability awareness, and other services listed below. 

Additional services, resources, and support groups are listed by category in the Aging & Accessibility Directory, where the categories Disability Services or Support Groups may be especially helpful for the services you need. 
Also see My Resource Connection for service listings.

Accessibility Program Staff
Johnson County Human Services
11811 S. Sunset, Ste 1300
Olathe, KS 66061
(913) 715-8916  Voice

1-800-766-3777 TTY
 

Case Management - Case management is assisting persons with a disability in assessing needs, finding available resources; and connecting them with those resources so they can live as independently as possible. Case management services for individuals with disabilities under age 60 may include:

  • assisting with applications for Social Security disability benefits, supplemental security income, food stamps, Medicaid, and other state, federal, and local services.
  • providing lists of housing options including Section 8 and HUD properties.
  • providing information on job placement agencies or helping with applications for vocational rehabilitation services.
  • locating transportation options
  • helping individuals access programs to make their home or apartment more accessible. (See Housing - Minor Home Repair Program.)

In-Home Services - A variety of in-home services is available to Johnson County residents with a disability who are 59 years of age or under to enable independent living.

  • Homemaker services help you maintain the cleanliness of a home, such as dusting, vacuuming, mopping floors, laundry, changing bed linens, and cleaning bathrooms. Services are usually a couple of hours of home care weekly or every other week.
  • Meals on Wheels offers meal subsidies to individuals with a disability who qualify as needing this service. A hot noon meal is provided Monday – Friday.
  • Co-pays based on your monthly income and waiting lists may apply. Call for more information.

Sign language interpreting is available to any deaf or hard-of-hearing person doing business with the county and the district courts.  Human Services does not have on-site sign-language interpreters.   Please see information below about our Ubi-Duo communication devices available at the Human Services offices in Olathe and Lenexa.

The county department where you are conducting business is responsible for securing and paying for interpreting services. The district court is also responsible for securing and paying for interpreting services.  It is the deaf individual’s responsibility to inform the county department or the court that he or she is deaf and requires a sign language interpreter.  County departments require at least 48-hour notice (two business days) when requesting an interpreter.   Departments may be able to accommodate last-minute requests, but cannot guarantee that an interpreter will be available.

Telecommunications Access Program (TAP) - Helps Kansans with a disability use their home telephone independently.

  • Equipment Program - Provides visual signaling equipment such as adaptive doorbell and phone light flashers and smoke detectors with strobe lights for those who meet income guidelines. See Housing - Minor Home Repair Program.
     
  • Ubi-Duo Communication Device for the Hearing Impaired  is available at Johnson County Human Services offices in Olathe and Overland Park for hard of hearing or deaf citizens wishing to conduct business with Human Services.  The UbiDuo communication device enables face to face communication between deaf or hard of hearing people and hearing people, without the usual barriers.  The UbiDuo system uses two small computers that each feature a keyboard and a split screen to show the typed conversations of the two participants, in real time, during a face-to-face meeting.  "Ubi" (pronounced “you bee”) stands for 'ubiquitous' – meaning ‘everywhere’ + "Duo" – for ‘two people or two things’.  The system removes language barriers, is easy as texting or e-mail, and something people like once they try it.  
     
  • Video Phone Access - The Accessibility Program offers video phone service to the deaf and hard-of-hearing community. Through the video phone, an individual can call a video relay interpreter or other video phone users. This allows deaf and hard-of-hearing people to use sign language with a video camera to communicate either to a video relay interpreter who will contact the hearing individual and interpret the phone call or directly with another video phone user. Hours of operation are 9:00 a.m. - 4:00 p.m., Monday through Friday.

Catch-a-Ride

Catch-a-Ride is a volunteer transportation service that provides rides for older adults, people with disabilities and other adults who have no other means of transportation.  Call 913-715-8900 to learn more information about the program. Please see the Catch-Ride flyer. for more information.

Johnson County residents interested in utilizing Catch-a-Ride must complete an application process prior to receiving services.  Also see other transportation options.

Contact Information:

Anna Collins, Catch-a-Ride Coordinator
(913) 715-8900
(888) 214-4404 - toll free
Anna.Collins@jocogov.org

Frequent Questions:

Who can use Catch-a-Ride?

Adult residents of Johnson County who cannot drive and do not have another means of transportation can access the services of Catch-a-Ride. Riders must be able to transfer into and out of a car. Riders must be at least 18 years old. Catch-a-Ride does not transport children. 

Where can I go?

Catch-a-Ride volunteer drivers take residents to medical appointments, grocery shopping, and social service appointments. Most destinations are within Johnson County. Out-of-county trips are scheduled for some medical appointment destinations but are limited based on the availability of volunteer drivers. All ride requests must be placed with four business days advanced notice. 

Who are your drivers?

Volunteer drivers meet the following requirements:

  • at least 25 years of age or older
  • valid driver's license
  • good driving record
  • current auto insurance

Criminal history checks and driver's license records checks are conducted on all drivers.

Will the driver help me from my house to the car?

Catch-a-Ride volunteer drivers provide hand-on-elbow assistance only. The drivers may carry groceries or packages.However drivers do not enter the homes.

How much does it cost to use Catch-a-Ride?

Johnson County provides basic funding for the Catch-a-Ride program. Riders are asked to make donations. The suggested donation is $5 per one-way trip. Riders will not be denied service because they cannot afford to make a donation.Donation letters are mailed bi-monthly to those receiving rides.

How can I become a Catch-a-Ride volunteer driver?

Visit our 'Volunteer Opportunities' page for more information.Mileage reimbursement is available.

For more information about Catch-a-Ride please review our information packet. To apply for Catch-a-Ride, please call 913-715-8900 for a telephone screening. Application packets will be mailed to qualifying Johnson County residents.  Additional transportation resource information may be provided for those who do not meet Catch-a-Ride criteria.

Sign Language Interpreting

Sign language interpreting is available to any deaf or hard-of-hearing person doing business with the county and the district courts.

The county department where you are conducting business is responsible for securing and paying for interpreting services. The district court is also responsible for securing and paying for interpreting services.  It is the deaf individual’s responsibility to inform the county department or the court that he or she is deaf and requires a sign language interpreter.

County departments require at least 48-hour notice (two business days) when requesting an interpreter.  Departments may be able to accommodate last-minute requests, but cannot guarantee that an interpreter will be available.

Telecommunications Access Program

The Telecommunications Access Program (TAP) provides vouchers for specialized telephone equipment for Kansas residents with hearing, vision, speech, cognitive, or mobility disabilities/impairments that interfere with telecommunication use.

Contact Information:
Assistive Technology for Kansas
2601 Gabriel, Parsons, KS 67357
800-526-3648, 866-666-1470
atk.ku.edu/kansas
(620) 421-0954 FAX
Email atkapss@ku.edu

Frequent Questions:

What is TAP?

TAP is the Telecommunications Access Program which provides vouchers that can be exchanged for specialized telephone equipment for Kansas residents with hearing, vision, speech, cognitive, or mobility disabilities/impairments that interfere with telecommunication use. TAP was established through the Kansas Corporation Commission (KCC) after the 1996 State Telecommunications Act. TAP is funded by the Kansas Universal Service Fund.

A demonstration site is available at the Deaf Cultural Center 455 East Park Olathe, KS 66061, 913-782-5828, and at the Mid-America Alliance for Access 626 Minnesota Ave. Suite 200. Kansas City, KS 66101 321-5140/V, 866-201-3829, 321-5216/TTY http://www.weloveaccess.org/kansas-location  where they provide medical equipment, home modification resources, and information and advocacy for individuals with disabilities.

What types of phones are available?

  • TTY text telephones for the deaf
  • Amplified phones for persons who are hard of hearing
  • Large-button phones for persons with low vision
  • Braille phones for people who are blind
  • Voice-activated phones for people with limited use of their hands
  • Photo phones for people with memory loss

How do I know whether I qualify for TAP?

  • You must be a Kansas resident.
  • You must have telephone service in your home.
  • You must have a certified disability.
  • You must have a household income of less than $55,000 per year, plus a dependent allowance.

How do I apply for TAP?

You will need to fill out an application that includes a signature by your physician, ophthalmologist, audiologist, speech pathologist, vocational rehabilitation counselor, or optometrist.

Where do I get an application?

Applications are available by contacting the TAP office, or see http://atk.ku.edu/ks-tap to download and print an application.

Once your application has been approved, TAP will send you a voucher for an amount that will cover the cost of your phone. TAP will also include a list of approved vendors from whom you must order your equipment. The approved vendors will need your voucher for payment and will send you the phone you need.

How often may I apply for TAP?

Every four years.