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Frequent Questions

Air Quality

You will need to speak to Mike Boothe, our Air Quality Program Manager, regarding this matter. Please call (913) 715-6939.

Zika

The two types of mosquitoes that spread the Zika virus to people – the Aedes aegypti and Aedes albopictus – can be found in Kansas and Missouri, but are not that common in this area. Mosquitoes become infected when they feed on a person already infected with the Zika virus. Infected mosquitoes can then spread the virus to other people through bites. Even if they do not feel sick, travelers returning from an area with Zika should take steps to prevent mosquito bites for three weeks so they do not spread Zika to local, uninfected mosquitoes. The Zika virus usually remains in the blood of an infected person for about a week but it can be found longer in some people.

Zika virus can be spread from a recently infected man or woman through sexual contact. Anyone who tests positive for Zika infection is counseled about measures to prevent sexual transmission. Men and women with pregnant sex partners should use condoms and other barriers consistently and correctly every time they have sex or refrain from having sex during the pregnancy.

It’s important for anyone who has traveled to an area with Zika to follow CDC’s guidance to prevent sexual transmission of Zika, even if they don’t feel sick. Many people who are infected don’t have any symptoms, so an infected individual could unknowingly spread the virus. 

In most cases, illness from Zika virus infection is mild. Many people don’t have any symptoms, and when they do, they generally have fever, rash, joint pain, or red, watery eyes (conjunctivitis).

For pregnant women and newborns, it’s a different matter. Scientists have now concluded that Zika virus infection can cause a birth defect called microcephaly, an abnormally small brain and skull. Zika has also been linked to other problems in newborns, such as eye defects, hearing loss, and impaired growth. So while Zika illness is usually pretty mild in most adults, it’s deeply concerning for pregnant women and their babies. Researchers are still investigating Zika infections during pregnancy. For example, we don’t know why some infected pregnant women have babies that are healthy and others have babies with birth defects. And we don’t know when during the pregnancy the infection might cause harm to the fetus.

A small proportion of Zika infections have been linked to Guillan-Barré Syndrome (GBS), which causes muscle weakness and sometimes paralysis. CDC is still investigating this, but it appears likely that Zika triggers GBS.

If you have recently traveled to a Zika-affected area and experience symptoms of Zika, see your health care provider and tell your provider about your travel. The Johnson County Department of Health and Environment works with health care providers to determine whether individual patients potentially have Zika, based on their symptoms and travel itinerary. If your illness is consistent with Zika, your health care provider can order blood tests.

Pregnant women can be tested for Zika virus infection 2-12 weeks after being exposed to the virus either from travel to a place with ongoing Zika virus transmission or unprotected sex with someone who has traveled to or lived in a place with ongoing Zika virus transmission. Testing can be done after 12 weeks of exposure, but ONLY with an abnormal ultrasound.

As of Aug. 29, 2016, there are seven confirmed travel-associated cases of Zika virus infection in Johnson County. All individuals had travel history to countries with local Zika virus transmission.

With ongoing widespread outbreaks in the Americas and the Caribbean including Puerto Rico, there have been hundreds of Zika cases among travelers visiting or returning to the mainland United States. This number will continue to grow. And because many Zika cases are mild or without symptoms, there are likely many unreported cases.

Yes. Because the mosquitoes that carry Zika virus can be found in our area, we need to take special measures to prevent bites and mosquito breeding.

  • Wear EPA-registered insect repellents, long sleeves and pants to prevent mosquito bites. When used as directed, these insect repellents are proven safe and effective even for pregnant and breastfeeding women. During the day, apply sunscreen first and then the repellent to exposed skin.
  • Cover windows and doors with intact screens. Use your air conditioning if you have it.
  • Empty and scrub out items that hold standing water in and around your home. Flower pots, birdbaths, gutters/downspouts, grill covers, kiddie pools, buckets, cans and discarded tires can become a breeding ground for mosquitoes.

Zika virus infection is a serious risk for pregnant women who travel to areas where outbreaks are occurring and who have sex partners who have traveled to these areas. Women who are pregnant or who want to get pregnant should avoid travel to Zika-affected areas if possible and both women and men who do travel to areas where the Zika virus is spreading should take precautions to prevent infection from this virus. That means strictly following steps to prevent mosquito bites during the trip. Men and women who live in or travel to areas with Zika can prevent the spread of Zika through sex by using condoms and other barriers every time they have sex, or by not having sex during the risk period (see CDC's website for details regarding duration of precautions). To be effective, condoms must be used consistently and correctly. The CDC has guidance on preventing sexual transmission.

Head Lice/Health Miscellaneous

You can prevent tick bites and reduce your risk of tick-borne disease by following these simple tips.

Dispose of sharps (needles) in a puncture-proof or puncture-resistant container with a lid. An old paint can works well. After they are sealed in this type of container, they can be disposed of in your regular trash.

Call 913-826-1200 during regular business hours if you would like a copy of your immunization record or send an email to MedicalRecords-DHE@jocogov.org.

To request a copy of your medical record, complete the Release of Information Authorization (English) or Autorización de Divulgación de Información (Español) form and return to the Medical Records Department at JCDHE. Read this form carefully and fill out ALL areas completely. If your form is incomplete, JCDHE will not be able to process your request. If you need help completing the form, call 913-826-1200 or send an email to MedicalRecords-DHE@jocogov.org. Fax your completed form to 913-826-1300 or mail to:

Johnson County Department of Health and Environment
11875 S. Sunset Drive, Suite 300
Olathe, KS 66061

The first 10 pages are free. If records are more than 10 pages, the fee will be $.63 per page. Turnaround time is usually 10 business days or less.

Requests from insurance companies or law firms must include a signed release. A statement from the requester agreeing to pay for any charges incurred for the reproduction of the records is also required.

We can only dispense birth control pills to women who have received an examination in our clinic.

Information about head lice and how to treat it is available from Kansas State University Research and Extension. Click here to download the document. The National Association of School Nurses offers tools and resources to help reduce the fear and stigma of head lice and help parents navigate treatment choices. English and Spanish versions available: http://www.nasn.org/ToolsResources/HeadLicePediculosisCapitis/LiceLessons

Immunizations

Children who are 18 or under can come in with their parents or guardian and complete paperwork to see if they meet criteria to qualify for state funded vaccines. If they meet vaccine criteria, there is no charge for the vaccine, but there is a $20 administration fee per vaccine. Nobody will be denied vaccines due to inability to pay.

Call 913-826-1200 during regular business hours if you would like a copy of your immunization record or send an email to MedicalRecords-DHE@jocogov.org.

You can obtain a yellow card from JCDHE's immunization clinic. There is no fee for the card if you receive travel vaccines from JCDHE. If you only want a yellow card, there is a $10 fee.

Child Care

No, you are allowed access to the day care during all hours of operation. If you are told to call before pick up or that you can not look in rooms that are used for daycare, report this to the Child Care Licensing division at (913) 477-8339 or (913) 477-8382.

Information about head lice and how to treat it is available from Kansas State University Research and Extension. Click here to download the document.

The National Association of School Nurses offers tools and resources to help reduce the fear and stigma of head lice and help parents navigate treatment choices. English and Spanish versions available: http://www.nasn.org/ToolsResources/HeadLicePediculosisCapitis/LiceLessons

The online system is now available for reviewing licensed facilities compliance history.   Data entry into the system began in October 2011, so it may be necessary to also send in the written open records request as described below.  To access the on-line system, please go to http://www.kdheks.gov/bcclr/capp.htm.   The system will show violations (regulations not being followed) and Consultations (technical assistance given to provider) for annual and initial visits, as well as other information.  For additional information, contact your local licensing staff.

For an open records request, contact the Kansas Department of Health and Environment (KDHE) in writing (letter, FAX, or e-mail). Give them the name and address of the facility and request complaint reports, last annual survey, all enforcement actions, and all Notice of Survey Findings (NOSF) forms. One to two years worth of history should be sufficient. Be sure to include your name, address, and phone number and KDHE will let you know the cost of providing this information to you (usually $7.00/hour and $0.25/page for printing costs, however, if less than 10 pages, there might not be a charge.)

Requests may be emailed to cclr@kdheks.gov or sent in writing to the address below:

Open Records Coordinator
Child Care Licensing Program
Bureau of Child Care and Health Facilities 
Kansas Department of Health and Environment
1000 SW Jackson Street, Suite 200
Topeka, KS 66612-1274

The Child Care Licensing Division is located at the Sunset Drive Office Building  11811 S. Sunset Drive, Suite 2700, Olathe, KS 66061.

Please contact one of these Johnson County resource and referral agencies: The Daycare Connection (913) 529-1200 or The Family Conservancy (913) 573-2273. Kansas statute does not allow JCDHE staff to make provider recommendations. Contact the Child Care Licensing division at 913-477-8339 or 913-477-8382 if you have additional questions about where to look for care.

Yes you can, but you will be subject to an annual inspection including meeting required trainings and regulations. Best practice would be to close and re-apply when you are taking children again. If you are a school-year only child care please contact our Department for more information - 913-477-8339 or stacey.stroh@jocogov.org

Please call the Child Care Licensing division at (913) 477-8339 or (913) 477-8382. All regulatory questions will be answered and investigated if indicated.

Please call the Child Care Licensing Division for more information. In-home providers: (913) 477-8339 or (913) 477-8382; Daycare Centers/Facilities: (913) 477-8366.  Click here to sign up for KDHE-approved child care facility classes.

Information about the training requirements are on the Kansas Department of Health and Environment's website.

All new applicants are required by regulation to have child care facility orientation training. For information on classes, please call 913-477-8382.

Centers and homes have different requirements.  Clock hours approved by Kansas Department of Health and Environment are required each licensing year, not calendar year.  Extra in-service hours cannot be carried over to the next licensing year.

Yes, all substitutes, volunteers and staff counting in the ratio must have required training, including first aid and signs and symptoms (training regulation).

The county fee is due upon receipt of the letter sent by the county. Both homes and centers will receive invoices for annual fees. Invoices will only be left by surveyors for compliance check visits. The invoice is due by the date shown. If you need to discuss payment options, please use the contact number on the invoice to contact the Child Care Licensing Division.

      No - since the pool is not emptied daily, it requires the use of chlorine and has a filtration system, the swimming pool regulations must be followed.

No, a copy of the FLSA (Fire Life Safety Agreement) no longer needs to be sent to KDHE, however, you still must post a new copy of the FLSA annually. 

You are required to call your local fire department to let them know you will continue providing child care in your home and they will tell you if another inspection is required.  

 

Babies shall sleep on their backs unless an exception is granted from KDHE.  Providers are required to have a safe sleep policy and two hours of training on safe sleep practices and SIDS. Call for sample policies and/or questions.

Play sand, pea gravel, some mulches, etc. Call JCDHE's Sanitarian at 913-477-8070 for more information. Make sure that you are using an approved product before you install it.

Look for or ask to see their license. The license must be posted if they are currently providing and/or accepting new children. Licenses will now have an expiration date; so look for the date to make sure it is current. You may also call the Child Care Licensing division at 913-477-8339 or 913-477-8382 to obtain this information.

No. The provider is not allowed to wash out any soiled diapers, training pants, or clothing. The provider is required to place soiled items into a plastic bag or covered container and send it home with the parent. They must do the same thing for their own children's soiled items until the end of the daycare day. This is important to reduce the risk of spreading diseases.

Bed Bugs/Pests/Mold Issues

Johnson County K-State Research and Extension has information and resources for identifying and controlling bedbugs. Rick Miller, Agriculture and Community Development agent, is available to assist you. Call 913-715-7000 or go online http://www.johnson.ksu.edu/bedbugs. Another resource is the U.S. Environmental Protection Agency: http://www2.epa.gov/bedbugs

If you are a renter, contact your landlord. If there are problems, contact your city of residence for codes enforcement information. If you have a complaint about a Kansas lodging facility, you may submit a complaint online, send an email to fsl@kda.ks.gov, or call (785) 564-6767.

The Agency for Toxic Substances and Disease Registry (ATSDR) and the Centers for Disease Control and Prevention (CDC) are alerting the public to an emerging national concern regarding misuse of pesticides to treat infestations of bed bugs and other insects indoors.

Actually, JCDHE has no enforcement authority to address this problem. We suggest that you contact either your landlord, city (ask for the codes enforcement officer), or call an exterminator.

Please visit the mold section on our Indoor Air Quality page first. There is information there regarding health effects, clean up, and consulting services for abatement. Mold is not regulated and all our department can do is provide advice. If it is an issue with property damage from something like a broken pipe, leaking roof or flooding basement, contact your landlord or your city's Codes Officers.

Directions/Hours/Services

If you would like a copy of your immunization records, call 913-826-1200 during normal business hours or send an email to MedicalRecords-DHE@jocogov.org.

To request a copy of your medical record, complete the Release of Information Authorization (English) or Autorización de Divulgación de Información (Español) form and return to the Medical Records Department at JCDHE. Read this form carefully and fill out ALL areas completely. If your form is incomplete, JCDHE will not be able to process your request. If you need help completing the form, call 913-826-1200 or send an email to MedicalRecords-DHE@jocogov.org. Fax your completed form to 913-826-1300 or mail to:

Johnson County Department of Health and Environment
11875 S. Sunset Drive, Suite 300
Olathe, KS 66061

The first 10 pages are free. If records are more than 10 pages, the fee will be $.63 per page. Turnaround time is usually 10 business days or less.

Requests from insurance companies or law firms must include a signed release. A statement from the requester agreeing to pay for any charges incurred for the reproduction of the records is also required.

Please contact the Johnson County Department of Health and Environment for program specific residency requirements and fee information at (913) 826-1200. When accessing our services, you may be asked to provide the following:

  • Proof of income: Most current paystub for wage earners. If paid in cash, a written letter from the employer is acceptable. If self-employed, a tax return (most recent) is acceptable.
  • Proof of address: Utility bill, mail with current address (within past 30 days), rent receipt, copy of lease/housing agreement 
  • Proof of identification: ID (from native country is acceptable), driver’s license, birth certificate, passport, voter card

Here are directions and hours to our Mission and Olathe sites: http://www.jocogov.org/dept/health-and-environment/locations

The following services are available on a walk-in basis at our Olathe (11875 S. Sunset Dr.) and Mission (6000 Lamar Ave.) clinics. Click here for walk-in clinic hours.

  • Pregnancy Testing
  • STD Screens
  • HIV-only screening and result counseling
  • Vaginitis and uncomplicated urinary tract infection testing and treatment
  • Family planning annual exams
  • Employment physicals
  • Birth control pill refills and Depo shots
  • Immunizations
  • Tuberculosis testing

Appointments are required for the following services:

  • Prenatal Services
  • WIC
  • Outreach Nurse Visits (Prenatal, Postpartum, Senior Adults, School Consultations)

Call (913) 826-1200 to schedule an appointment.

Our Health Division has two clinic locations -- 11875 S. Sunset Drive in Olathe and 6000 Lamar Ave. in Mission. Our Environmental Division is located at 11811 S. Sunset Drive in Olathe. The Sunset Drive offices and clinic are located northwest of 119th Street and Ridgeview Road in Olathe on the Johnson County Government Campus. The Mission clinic is located on the west side of Lamar Ave. between Shawnee Mission Parkway and Johnson Drive in Mission.

Food Inspections/Hotel/Restaurant Complaints

Contact the Kansas Department of Agriculture at (785) 564-6767 or send an email to fsl@kda.ks.gov for more information about temporary food sevice permits. If you need a temporary food service permit for Overland Park, you need to contact the City of Overland Park at 913-895-6270 for the permit.

The Kansas Department of Agriculture handles all food safety, restaurant and lodging complaints in Kansas. You can submit a complaint online, send an email to fsl@kda.ks.gov, or call (785) 564-6767.

The Kansas Department of Agriculture handles all food safety, restaurant and lodging complaints in Kansas. You can submit a complaint online, send an email to fsl@kda.ks.gov, or call (785) 564-6767.

Disease Prevention/Control/Investigation

The Centers for Disease Control and Prevention (CDC) uses a reference level of 5 micrograms of lead per deciliter of blood in children age 1 to 5 for public health action to be initiated. The type of public health action to be initiated is dependent on the blood lead level detected in the child’s blood. Thus a level of 4.5 requires no public health action, where as a level of 70 microgram/dL requires immediate medical treatment and an environmental inspection to identify lead hazards in the child’s environment.

The Environmental Protection Agency (EPA) recommends the following actions to reduce exposure to lead at the home: (1) Regular cleaning of floors, window sills, and other surfaces where house dust accumulates. It is well documented that the most common source of lead exposure for children is lead paint in older housing and the contaminated dust and soil it generates. (2) Washing children’s hands, bottles, pacifiers, and toys often. (3) Making sure children eat a healthy, nutritious diet consistent with the USDA’s dietary guidelines. (4) Wiping off shoes before entering the house. And (5) Using an EPA-certified firm for renovations, or if you are doing the renovation yourself, use lead-safe work practices (see http://www.epa.gov/lead for more information).

Marriage/Divorce/Birth/Medical Records

If you would like a copy of your immunization records, call 913-826-1200 during normal business hours or send an email to MedicalRecords-DHE@jocogov.org.

To request a copy of your medical record, complete the Release of Information Authorization (English) or Autorización de Divulgación de Información (Español) form and return to the Medical Records Department at JCDHE. Read this form carefully and fill out ALL areas completely. If your form is incomplete, JCDHE will not be able to process your request. If you need help completing the form, call 913-826-1200 or send an email to MedicalRecords-DHE@jocogov.org. Fax your completed form to 913-826-1300 or mail to:

Johnson County Department of Health and Environment
11875 S. Sunset Drive, Suite 300
Olathe, KS 66061

The first 10 pages are free. If records are more than 10 pages, the fee will be $.63 per page. Turnaround time is usually 10 business days or less.

Requests from insurance companies or law firms must include a signed release. A statement from the requester agreeing to pay for any charges incurred for the reproduction of the records is also required.

The Kansas Department of Health and Environment's Bureau of Vital Statistics can provide that information. Call (785) 296-1400 or visit http://www.kdheks.gov/vital/index.html.

WIC/Breastfeeding Support

There is a free support group that meets first and third Wednesday evenings.  Please click here for more information.

Upcoming Events

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October 8, 2016 | 8:00 am to 11:30 am

Household Hazardous Waste & Electronic Recycling Event

November 9, 2016 | 6:00 pm to 9:00 pm

Solid Waste Management Committee Meeting