Emergency Communications

The Johnson County Emergency Communications Center (ECC) serves an area of approximately 550 square miles in suburban and rural Johnson and Miami counties. The ECC dispatches more than 40,000 calls per year to Fire and Emergency Medical Services (EMS) for 14 departments.

Johnson County is one of eight counties which makes up the metropolitan Kansas City area. Each of the county’s fire departments have implemented automatic aid agreements with the other departments for both fire and critical medical calls. Satellite technology installed on most of the units allows ECC staff to dispatch the closest ambulance and fire unit to calls.

Explore Emergency Communications

Departments We Serve Tactical Communications Team 911 Service 911 Caller Tips Frequent Questions about 911 Service Critical Incident Stress Management Customer Survey

Our Mission

The professionals of the ECC dedicate ourselves to providing the essential connection between the community and emergency services while doing the right thing at the right time for the right reason.

Customers

We identify our customers as those individuals in our service area who are in need of emergency or administrative public safety services. We further identify our customers as those public safety agencies, and their employees, to which we provide support through a direct communications link.

Employees

We acknowledge the professionalism of our employees and commit to providing a work environment that empowers each employee to exceed expectations.

Communications Network

We will continue to strive for conformance with the highest standards of public safety communications through the application of state of the art equipment and through research of evolving technological advancements.

Be part of the Emergency Communications Center team!

Take an inside look at what it's like to work in the ECC, serving Johnson County residents in during times of crisis.

Latest News

Johnson County Fire District No. 2 transition plan

The Board of County Commissioners authorized two separate agreements to split and transfer Fire District No. 2 services to the City of Overland Park and Johnson County Fire District No. 1.