Johnson County’s 2016 Community Survey shows that satisfaction levels consistently beat both national averages and averages for other comparable-sized communities. The Overall Satisfaction Index in Johnson County increased over 2015, and is at its highest point since 2009. In addition, the 2016 Satisfaction Rating for the overall quality of county services is 36 percent above the average for large communities (populations above 250,000).
“We are pleased to see that Johnson County is setting the standard for service delivery in the United States, even as we face a growing population with increased needs while we are state funding has decreased,” said Ed Eilert, Chairman of the Johnson County Board of County Commissioners. “Despite those challenges, we strive to make Johnson County a community where residents are proud to live, work, raise their family.
The survey is conducted every year to receive community input on services provided by Johnson County. More than 1,500 residents completed the 2016 survey.
“We rely on the input we receive from this survey and appreciate the time residents take to provide the feedback that guides us on the way we offer programs and services,” said Hannes Zacharias, county manager of Johnson County.
- Johnson County residents feel significantly safer than residents of other communities. In 2016, satisfaction with public safety in Johnson County is 91 percent, coming in 9 percent above the national average and 12 percent above the large community average.
- 96 percent were satisfied with Johnson County as a place to live. The national rate was 83 percent. The rate for large communities was 76 percent;
- 96 percent were satisfied with Johnson County as a place to raise children. The national rate was 79 percent; large communities was 69 percent; and,
- 87 percent were satisfied with Johnson County as a place to work. The national rate was 58 percent; large communities’ rating was 72 percent.
- The highest areas of satisfaction were with Johnson County Library (90 percent), Johnson County Park & Recreation District (87 percent), 69 percent for the county’s motor vehicle registration system and 66 percent for the county’s election.
- Residents were asked to rate the county services they thought were most important for the county to provide. The top four services were: Ambulance/Emergency Medical Services (MED-ACT), Park & Recreation system, Sheriff’s office and Library system.
- 72 percent agreed they might be supportive of courthouse improvements if they knew more about the improvements that are needed.
Click here for the full survey results report.
ETC Institute of Olathe conducted the 2016 Johnson County Community Survey. This was the seventh community survey since Johnson County started surveying residents in 2005. The survey had 1,513 completed surveys that included at least 220 responses from each of Johnson County’s six districts.