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Answers to community survey FAQs now online

Each year, the county’s community satisfaction survey provides an opportunity for residents to provide feedback on county services and their overall perceptions of the county. In 2018, residents gave Johnson County a 98 percent satisfaction rating as a place to live, a 96 percent satisfaction rating as a place to raise children and an 89 percent satisfaction rating as a place to work. Survey respondents also provided more than 400 comments and questions on how the county could serve them better. 

County leadership uses these responses to better serve county residents. Staff reviewed each of the comments and grouped together similar themes to form eight frequently asked questions: 

  1. Why have Johnson County Wastewater (JCW) rates gone up and how do our rates compare to other service providers in the area?
  2. Why do my property taxes change every year?
  3. What's the difference between city government and county government?
  4. What are the Johnson County Park and Recreation District's plans regarding additional biking lanes and walking trails?
  5. Can transit provide more availability to all parts of the county, and options to commute across state lines?
  6. Who's responsible for maintaining and repairing our roads?
  7. What is Johnson County Government doing in terms of transparency and communication?
  8. How does the county support local law enforcement in responding to mental health concerns? 

These questions and their answers are now available online. 

County management contracted with Olathe-based ETC Institute to conduct the survey. The survey was mailed to a random sample of county households; approximately seven days after the surveys were mailed, residents who received a survey were contacted by phone. Of the households that received a survey, 1,429 respondents completed surveys, resulting in a 95 percent confidence level for the survey findings.